> Markdown version of [/jobs/ext/2297574-systems-administrator-tier-i_ts-sci-poly](https://www.wearedevelopers.com/jobs/ext/2297574-systems-administrator-tier-i_ts-sci-poly). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Administrator Tier I_ts/SCI Poly - **Company:** General Dynamics Information Technology - **Location:** Las Cruces, NM, United States - **Salary:** $72,877.0 - $98,599.0 - **Contract:** Permanent contract - **Skills:** CompTIA Security+, Cyber Security, Custom Software, File Systems, Memory Management, Issue Tracking Systems, Network Monitoring, Network Administration, Information Technology - **Published:** August 29, 2026 - **Apply:** https://www.juju.com/job/00000000gpmu3t ## About the Role 1 + years of related experience, + Technical Training, Certification(s) or Degree, with 1+ years of experience technical discipline, or the equivalent combination of education, technical certifications or training, or work experience. + 1+ years of directly related experience in systems administration and analysis. + UNIX/LINUX System Administration - Preferred + Windows System Administration - Preferred + Shift work (Panama Schedule - 12 hours/day for a total of 7 days over 2 week period) + Candidate must possess appropriate and current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA Security+ CE OR CCNA-Security certification. Security+ CE Certification preferred. In addition, candidate must attain the required DoD 8570 Computing Environment (CE) Certification within six (6) months of Hire Date. ## Description Transform technology into opportunity as a Systems Administrator Tier I with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Service Desk Technician you will help ensure today is safe and tomorrow is smarter. Our work depends on Service Desk Technician joining our team to improve overall customer satisfaction. HOW A SERVICE DESK TECHNICIAN WILL MAKE AN IMPACT Manages the functionality and efficiency of a group of computers running on one or more operating systems. + Understand all the different systems that are monitored in the help desk and the Tier level responsibilities for the systems. + Provide IT Service Management functions and first level troubleshooting to all customers. + Use procedures to perform identification, troubleshooting, and diagnosis of failures and restore system capability to operations. + Analyze, diagnose, and isolate failures to hardware. + Directly replace or coordinate replacement of hardware failures. + Collect data for proper escalation and resolution by Tier 2/3. + Perform network management services to include: monitoring network device health and status, monitoring network performance and utilization optimization. + Perform OS monitoring, Commercial of the Shelf (COTS) software monitoring, custom software monitoring, resource memory allocation, etc. + Perform modifications to authorized user lists, user profiles, and file system maintenance. + Understand all ITSM processes and document work accurately and effectively through the use of a ticketing system. + Perform visual inspections of hardware and document/report all findings. + Understand the Program Service Level Agreements (SLA) to ensure proper completion of work within timelines. + Manage account requests and provide account management responsibilities for personnel on numerous systems. + Know all functional leads and technicians for all the managed systems by the program. + Understand local site command and hierarchy. + Know POC's for systems that the Program does not have responsibility for. + Interface with customers and government officials. + Participates in special projects as required., As part of your role/function on the program; you will be granted privileged user access. Privileged Users are subject to greater scrutiny as a direct result of the significant responsibilities placed upon them. Please be aware that because of these critical duties; you will be subject to additional IT system monitoring; and supervisory evaluation to ensure continuous adherence to Privileged User processes and procedures. Privileged Users are subject to a zero tolerance policy for security violations. Due to the sensitive nature of the work being done for this government client, all candidates must hold a TS/SCI with Polygraph. Shift work is on a rotating Panama Schedule. Schedule 1 Schedule 2 Work - Mon, Tues Off - Mon, Tue Off - Wed, Thur Work - Wed, Thu Work - Fri, Sat, Sun Off - Fri, Sat, Sun Off - Mon, Tue Work - Mon, Tues Work - Wed, Thu Off - Wed, Thur Off - Fri, Sat, Sun Work - Fri, Sat, Sun Shifts are 6 AM to 6 PM, 6 PM to 6 AM ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Product discovery techniques developers should know](https://www.wearedevelopers.com/videos/1009-product-discovery-techniques-developers-should-know) - [Possibilities with Web Capabilities](https://www.wearedevelopers.com/videos/1575-possibilities-with-web-capabilities) - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)