> Markdown version of [/jobs/ext/229758-servicenow-ai-engineer](https://www.wearedevelopers.com/jobs/ext/229758-servicenow-ai-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # ServiceNow AI Engineer - **Company:** Newrocket LLC - **Location:** United States (Remote available) - **Experience:** Expert - **Contract:** Temporary to permanent - **Skills:** Computer-Aided Design, Artificial Intelligence, Cloud Computing, Configuration Management Databases, Computer Programming, System Configuration, Extract Transform Load (ETL), Data Mining, Software Debugging, Java Database Connectivity, Machine Learning, Natural Language Processing, Open Database Connectivity, ServiceNow Application Engine, Simple Object Access Protocol (SOAP), Software Asset Management, Software Engineering, Systems Integration, Web Services, Scripting, Client Side Scripting, SOAPAPI, AI Platforms, Information Technology, ServiceNow HR Service Delivery, Virtual Agents, Restful APIs, Network Server, ServiceNow Customer Service Management, Servicenow, Programming Languages - **Published:** May 19, 2026 - **Apply:** https://www.builtincolorado.com/job/servicenow-ai-engineer-contract-contract-hire/9408264 ## About the Role * 3-6 years' experience supporting the implementation, administration, configuration, and/or development of ServiceNow in 2 or more capabilities (i.e. ITSM,ITOM etc.) * Experience with ServiceNow Virtual Agent, Predictive Intelligence, Performance Analytics, and other AI modules * Experience with integration between ServiceNow and other systems/platforms using both mid servers and cloud to cloud * Experience working with Web Services Integration (SOAP, REST) and any bi-directional, automated integration between two systems. * Data Extraction Technologies (e.g. JDBC, ODBC) or ETL integrations * Proven experience with implementing ServiceNow CMDB, Discovery, Software Asset Management, ITSM, Service Catalog, and Workflows to meet business requirements * Experience in aspects of ServiceNow scripting including Business Rules, Client Scripts, UI Builder, Scripted REST APIs, and Scripting. * Thrive in strategic planning, resource allocation, production methods, and coordination of people and resources. * Adapts quickly in a fast-paced environment Education: * Bachelor's or Master's degree in Computer Science, Information Technology, AI/ML, or related field. Certifications & Knowledge The candidate must be willing and able to continue their education within the ServiceNow platform and beyond. It is expected that the candidate will be able to complete ServiceNow competency Certifications as well as Module Accreditations. Preferred Certifications: * ITIL Foundation * ServiceNow CSA and CAD ## Description Remote Hiring Remotely in USA Mid level Remote Hiring Remotely in USA Mid level The ServiceNow AI Engineer will design and develop AI-driven applications on the ServiceNow platform, integrating machine learning and NLP solutions, managing application development processes, and supporting ServiceNow implementations. The summary above was generated by AI, NewRocket is a global team made up of ServiceNow professionals who help our customers run and grow their ServiceNow environments. We are hiring a ServiceNow AI Engineer with strong ServiceNow development & implementation experience. The Senior Software Engineer is responsible for leading, coaching and mentoring a team of Software Engineers who provide the development of project professional services for customers. The Senior Software Engineer will implement and develop customizations based on functional and technical requirements using leading practices and internal code standards on large-scale more complex professional services projects. We will provide support and guidance to get you up to speed on some of the most amazing projects! We provide official ServiceNow training so you can achieve multiple certifications. We will set expectations for what success looks like. Then we will allow you use your skills and experience to come up with innovative solutions to achieve customer goals. We are #GoingBeyond Come join our crew! What You Will Be Doing * As a ServiceNow AI Engineer, you will interface with end-users, IT teams and key stakeholders to gather systems requirements. * Design, develop, and deploy AI-driven applications and workflows on the ServiceNow platform. * Integrate machine learning, natural language processing (NLP), and predictive analytics solutions into any of the ServiceNow modules (ITSM, ITOM, CSM, HRSD). * Manage all aspects of application development, including design, coding, debugging, testing, troubleshooting, and documenting systems. * Write complete programming and perform testing and debugging of applications using current programming language and techniques. * Design custom or product-based solutions based on ServiceNow applications * Configuring integrations between ServiceNow via REST/SOAP web and other applications * Reflect impact assessment rules within service maps and validate with technical SMEs and stakeholders * Participate in user acceptance testing of the resulting maps, impact rules and event management work * Promote your update sets and data across applicable SN environments * Remediate any production incidents that arise related to this scope * Align with existing SN technical lead for map/event work to ensure consistent approach that does not break shared patterns ## Related Videos - [The Software Engineer 2030: From Coder To AI Orchestrator? - Patrick Schnell](https://www.wearedevelopers.com/videos/1825-the-software-engineer-2030-from-coder-to-ai-orchestrator-patrick-schnell) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [JavaScript? No. Java Scripts! - Scripting with Java](https://www.wearedevelopers.com/videos/2094-javascript-no-java-scripts-scripting-with-java) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) - [Prompt Engineering Your Career: AI Agents for Tech Interview Prep](https://www.wearedevelopers.com/videos/100227-prompt-engineering-your-career-ai-agents-for-tech-interview-prep) - [Intermediate Bitcoin Script](https://www.wearedevelopers.com/videos/25-intermediate-bitcoin-script) ## Related Articles - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [Got AI ideas but no money? Here are 10 free ways to level up your AI skills with Google Cloud](https://www.wearedevelopers.com/magazine/600-got-ai-ideas-but-no-money-here-are-10-free-ways-to-level-up-your-ai-skills-with-google-cloud) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [From Prototype to Production: Build AI Agents with This Free 4-Course Learning Path](https://www.wearedevelopers.com/magazine/655-from-prototype-to-production-build-ai-agents-with-this-free-4-course-learning-path) - [Will AI replace Software Engineers?](https://www.wearedevelopers.com/magazine/340-will-ai-replace-software-engineers)