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# IT Support Technician

- **Company:** Robert Half
- **Location:** Jacksonville, FL, United States
- **Experience:** Experienced
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Desktop Computing, Microsoft Office, Azure Active Directory, Zendesk, User Administration, Servicenow
- **Published:** August 29, 2026
- **Apply:** https://www.juju.com/job/00000000gpmr2f

## About the Role

+ Associate or Bachelor's degree in IT or related field.

 + 2+ years of experience in desktop/help desk support roles.

 + Proficiency in Windows and Office 365 troubleshooting.

 + Strong knowledge of Active Directory and Azure AD user management.

 + Familiarity with ITSM platforms such as ServiceNow or Zendesk.

 + Certifications such as CompTIA A+, ITIL Foundation preferred., All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

## Description

Provide Tier 1-2-level support to end-users for desktop systems, troubleshooting hardware and software issues efficiently within SLA guidelines.


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