> Markdown version of [/jobs/ext/2298495-desktop-support-engineer-iii](https://www.wearedevelopers.com/jobs/ext/2298495-desktop-support-engineer-iii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Support Engineer III - **Company:** Oneida Technical Solutions - **Location:** Colorado Springs, CO, United States - **Experience:** Experienced - **Salary:** $65,000.0 - $72,000.0 - **Contract:** Contract - **Skills:** Microsoft Windows, Apple Mac Systems, Software Applications, CompTIA Security+, Linux, Software Engineering, Backup and Restore, Windows Desktop, Peripherals, Computer Equipment, Servicenow, User Accounts - **Published:** August 29, 2026 - **Apply:** https://www.juju.com/job/00000000gpm5qj ## About the Role + Current CompTIA Security+ or equivalent DOD baseline certification + Minimum of 2 years of experience supporting Windows desktop/laptop/PCs and other devices + Security Clearance is required; interim level is acceptable. + IT education preferred. + Experience with ServiceNow is a plus. ## Description We are searching for experienced Field Service Technicians to support Peterson Space Force Base. Individuals selected for this role will support enlisted personnel in providing end-user support and provide technical support for the following: - Desktop hardware, software, and peripherals. Install, configure, and troubleshoot desktop operating systems (Windows, macOS, Linux) and software applications. - Diagnose and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals. - Set-up and maintain user accounts, permissions, and passwords. - Respond to tickets and requests for technical assistance in a timely manner. - Collaborate with other IT teams to escalate and resolve complex technical issues. - Maintain accurate records of hardware inventory and software licenses. - Perform routine maintenance tasks, such as software updates and system backups. - Educate end-users on basic troubleshooting techniques and best practices for using technology. This job description can vary depending on the specific requirements of the organization and the level of support needed. This role is also responsible for aiding in asset management of on-site devices. ## Related Videos - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)