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# Network Administrator: Enterprise Technical Services

- **Company:** SMS Data Products Group, Inc.
- **Location:** Jersey City, NJ, United States
- **Experience:** Experienced
- **Contract:** Contract
- **Skills:** Active Directory, Proxy Servers, CompTIA Network+, Microsoft Servers, Network Architecture, Networking Basics, Network Routers, Caching, Firewalls (Computer Science), SC Clearance, Network Server, Cisco
- **Published:** August 29, 2026
- **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18127501?backUrl=%2Fcareer%2F18127501%2FNetwork-Administrator-Enterprise-Technical-Services-South-Carolina-Shaw-Air-Force-Base

## About the Role

Must have 3 or more years' of relevant experience
*
Must possess experience and demonstrate an understanding of Microsoft server installation, roles, active directory, storage, performance management, and maintenance.
*
Must have firewall experience

Certifications Required
*
CompTIA Network +CE or Cisco Certified Network Associate (CCNA)

*
ITIL Foundation - Candidate has up to 60 days to acquire ITIL Foundation certification

Clearance Required

 * Department of Defense Secret security clearance or the ability to obtain an Interim Secret clearance.

## Description

*
Provide 24/7 Tier 1 enterprise IT help desk technical support to AFCENT users.
*
Troubleshoot and implement solutions to resolve incidents and problems on supported systems, network infrastructure, voice, and video, to include enterprise-level routers, switches, servers, firewalls, proxies and caching arrays.
*
Monitor systems/network performance metrics and trends to identify substandard performance and anomalies.
*
Escalate complex systems/network performance, bandwidth and security issues and incidents to senior engineers/SMEs (Tier 2 and 3) for analysis and resolution.
*
Perform Local Registration Authority (LRA) duties.
*
Provide General Networking and LAN support.
*
Provide WAN Enterprise support.
*
Provide technical and general O&M support.
*
Provide documentation support as required.
*
Provide meetings/briefings support as required.
*
Provide functional training support as required.
*
Provide CONUS TDY support as required.


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