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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Technician - **Company:** Clark Bros Inc - **Location:** Fresno, CA, United States - **Salary:** $52,000.0 - $93,600.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Business Software, Multi-Factor Authentication, Internetworking, Microsoft Office, Networking Basics, Password Management, Remote Access Technology, Remote File Sharing, Software Licensing, Office365, Tablet Computers, Computer Equipment, Information Technology, User Accounts - **Published:** May 22, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=e30b392483259e92 ## About the Role Do you have experience in Vendor communication?, Do you have a Associate's degree?, * Associate degree, technical certification, or equivalent experience in Information Technology, Computer Science, or a related field preferred. * Experience providing technical support in a professional office environment. * Knowledge of computer hardware, operating systems, networking fundamentals, and troubleshooting techniques. * Experience supporting Microsoft Office 365, Windows operating systems, and common business software applications. * Familiarity with mobile device setup and support, including smartphones and tablets. * Experience with construction industry software and systems is preferred. * Ability to diagnose and resolve technical issues efficiently with strong problem-solving skills. * Effective teamwork, communication and interpersonal skills. * Exceptional attention to detail and ability to manage multiple support requests simultaneously. * Ability to maintain confidentiality and professionalism while supporting company systems and users. ## Description The IT Support Technician is responsible for providing technical assistance and support to employees across the organization. This role helps maintain the company's computer systems, hardware, software, and network functionality to ensure efficient day-to-day operations. The position involves troubleshooting technical issues, setting up and maintaining devices and user accounts, supporting office and field technology needs, and assisting with system upgrades and IT-related projects. This role requires strong communication skills, attention to detail, and the ability to provide timely and effective technical support in a fast-paced construction environment., * Provide technical support to employees for computer hardware, software, printers, mobile devices, and network-related issues. * Install, configure, maintain, and troubleshoot desktops, laptops, monitors, phones, and other office technology equipment. * Assist with onboarding and offboarding employees, including setup and deactivation of user accounts, email access, and system permissions. * Support Microsoft Office 365 applications, file sharing systems, and remote access tools. * Respond to IT support requests in a timely and professional manner and maintain accurate records of issues and resolutions. * Coordinate with vendors and service providers for equipment repairs, software licensing, and technical support when needed. * Perform routine system maintenance, software updates, and equipment inventory tracking. * Assist in maintaining cybersecurity best practices, including password management, multi-factor authentication, and user awareness. * Support office and jobsite technology needs, including internet connectivity, conferencing equipment, and mobile devices. * Collaborate with internal departments to identify technology needs and assist with implementation of IT solutions and process improvements. * Prepare and maintain documentation related to IT procedures, equipment setup, and troubleshooting processes. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [You’re a great coder? 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