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# NOC Support Specialist

- **Company:** Zachary Piper
- **Location:** Springfield, VA, United States
- **Salary:** $100,000.0 - $160,000.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Microsoft Azure, Cloud Computing, Configuration Management, CompTIA Security+, Cyber Security, Data Centers, Dynamic Host Configuration Protocol, Domain Name System (DNS), Firmware, Monitoring of Systems, HP Systems Insight Manager, IT Management, Virtual Private Networks (VPN), Network Security, Network Troubleshooting, Microsoft Servers, Windows Servers, Network Configuration and Change Management, NetFlow, Network Architecture, Network Monitoring, Routing, Packet Analyzer, Network Administration, Security Support Provider Interface, Security Information and Event Management, TCP/IP, Wireshark, Wide Area Networks, Computer Network Operations, Firewalls (Computer Science), SolarWinds (Software), Performance Monitor, Patch Management, Splunk, Dynatrace, Cisco
- **Published:** August 29, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9127628/noc-support-specialist

## About the Role

* Bachelor's degree in Networking, IT, or related field (preferred).
 * 1-6+ years of experience in network troubleshooting or enterprise IT support (preferred).
 * Experience with monitoring tools (e.g., Splunk, SolarWinds, Dynatrace)
 * Hands-on experience troubleshooting network issues and performing updates.
 * Proficiency in advanced network troubleshooting tools (Wireshark, NetFlow) depending on level of experience.
 * Up to 10% travel required

Required Certifications:

 * Cisco Certified Network Associate (CCNA) and CompTIA Security+. If not currently certified, the selected candidate must obtain the required certifications within six months of hire. Failure to do so may result in termination of employment. A higher-level certification may be accepted in place of CCNA at Microsoft's discretion.

## Description

Zachary Piper Solutions is hiring a NOC Support Specialist. Responsibilities will vary depending on experience level and may include real-time application and network monitoring, troubleshooting network issues, incident escalation, system updates, network configuration, security support, and operational documentation. This is a direct placement role located in Springfield, Virginia. The NOC Support Specialist is expected to have experience in network monitoring, network operations, and IT support. This is a great opportunity to support critical network operations and infrastructure., * Monitor applications and network systems for performance issues, outages, and potential failures, ensuring continuous operational awareness.

 * Analyze alerts, perform troubleshooting, resolve issues within scope, and escalate complex incidents as needed based on severity and experience level.
 * Support network operations through system updates, firmware patches, network configurations, and security-related activities.
 * Investigate and resolve network and system issues, including support for critical infrastructure and coordination with internal teams when required.
 * Document incidents, troubleshooting efforts, resolutions, and operational procedures to support reporting, knowledge sharing, and continuity of operations., NOC, Network Operations Center, NOC Support Specialist, Network Monitoring, Network Operations, IT Support, Technical Support, Incident Management, Incident Response, Incident Escalation, Troubleshooting, Network Troubleshooting, Root Cause Analysis, Infrastructure Support, Enterprise IT, Network Infrastructure, Systems Administration, Performance Monitoring, Application Monitoring, Alert Management, Critical Infrastructure, Cybersecurity, Information Assurance, Network Security, CompTIA Security+, Security+, CCNA, Cisco, Routing, Switching, TCP/IP, LAN, WAN, VPN, DNS, DHCP, Firewall Support, Wireshark, NetFlow, Packet Analysis, Splunk, SolarWinds, Dynatrace, SIEM, Network Performance, Configuration Management, Patch Management, System Updates, Network Administration, Infrastructure Operations, Service Desk, Tier 1 Support, Tier 2 Support, Tier 3 Support, Technical Operations, Problem Management, Change Management, Network Engineering, Data Center Operations, Documentation, Top Secret
Clearance, TS/SCI Eligible, Government Contracting, Federal IT, Secure Networks, Microsoft Environment, Windows Server, Active Directory, Azure, Cloud Infrastructure, Network Analyst, Telecommunications, Springfield VA, Cleared Careers


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