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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director, IT Business Relationship Management - North America - **Company:** Barnes Inc. - **Location:** Hartford County, CT, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Cyber Security, IT Management, PRINCE2, Scrum Methodology, Enterprise Software Applications, Information Technology, Data Analytics, GPT - **Published:** August 29, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18127168?backUrl=%2Fcareer%2F18127168%2FDirector-It-Business-Relationship-Management-North-America-Connecticut-Bristol ## About the Role * 10+ years of progressive IT leadership experience; manufacturing, aerospace, or industrial operations experience preferred. * Strong applied AI acumen, with the ability to effectively leverage generative AI tools such as ChatGPT, Codex, and similar platforms, including advanced prompting techniques-to improve decision-making, accelerate analysis and solution development, automate knowledge work, and identify high-value AI opportunities across manufacturing and business functions. * Strong understanding of manufacturing IT, ERP, MES, quality systems, infrastructure, cybersecurity, data/analytics, and enterprise applications. * Demonstrated ability to work directly with General Managers and senior functional leaders to shape priorities and resolve issues. * Proven success operating in a matrix organization, influencing without direct authority, and delivering through shared tower teams. * Business-savvy leader with strong executive communication, stakeholder management, prioritization, and change adoption skills. * Experience supporting multi-site plants and translating operational needs into practical, measurable IT outcomes. Education Requirements: * Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or related field. * Master's degree or MBA preferred. * ITIL, PMP,SCRUM,PRINCE2, Supply Chain, Planning and manufacturing systems certifications a plus. ## Description * Serve as the primary IT relationship leader for North America, directly supporting General Managers across 8-10 manufacturing plants. * Partner with plant leadership and regional functions to understand priorities across safety, quality, delivery, cost, growth, and compliance. * Translate business needs into clear IT demand, roadmaps, priorities, business cases, and execution plans aligned to digital strategy. * Drive results through global IT towers including Enterprise Systems, Infrastructure & Operations, Cyber Security, Data & Analytics, and AI & Automation. * Lead and coordinate issue escalation, service performance, project delivery, adoption, and change readiness across sites and functions. * Identify opportunities to improve manufacturing operations through ERP, MES, data, automation, and secure infrastructure capabilities. * Communicate status, risks, benefits, and trade-offs to GMs, regional leaders, and IT leadership while maintaining stakeholder trust. * Measure value realization and business outcomes from digital initiatives and continuously improve the regional IT engagement model. ## Related Videos - [Blueprints for Success: Steering a Global Data & AI Architecture](https://www.wearedevelopers.com/videos/1577-blueprints-for-success-steering-a-global-data-ai-architecture) - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [ Evaluating AI models for code comprehension](https://www.wearedevelopers.com/videos/1462-evaluating-ai-models-for-code-comprehension) - [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers) - [Engineering/Manager Pendulum: Generating compound interest on your career](https://www.wearedevelopers.com/videos/100348-engineering-manager-pendulum-generating-compound-interest-on-your-career) - [Streaming AI Responses in Real-Time with SSE in Next.js & NestJS](https://www.wearedevelopers.com/videos/1630-streaming-ai-responses-in-real-time-with-sse-in-next-js-nestjs) ## Related Articles - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Graph and AI Trends 2026: Why Is AI Running but Not Yet Delivering?](https://www.wearedevelopers.com/magazine/680-graph-and-ai-trends-2026-why-is-ai-running-but-not-yet-delivering)