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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Technical Program Manager - **Company:** New Relic, Inc. - **Location:** Annapolis, MD, United States (Remote available) - **Experience:** Expert - **Salary:** $146,000.0 - $182,000.0 - **Contract:** Permanent contract - **Skills:** JIRA, Software as a Service, Computer Engineering, Systems Development Life Cycle, Software Engineering, Information Technology, New Relic (SaaS) - **Published:** August 29, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18133532?backUrl=%2Fcareer%2F18133532%2FSenior-Technical-Program-Manager-Georgia-Atlanta ## About the Role * 8+ years of professional experience leading and delivering complex, ground-breaking initiatives in the product organization in cross-functional work environments. * 8+ years delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment. * Proven experience working in a hands-on role leading large-scale software development projects (preferably in a SaaS environment). * Experience with agile teams and practitioners, with ability to adapt process and style as needed to meet the current needs of the program. * Proficient in program management fundamentals- team building, role/responsibility definition, DACI & RACI frameworks, risk management, work breakdown structures, project tracking, resource management, etc. * Excellent written and oral communication skills with the ability to select and use data to educate, initiate action, and drive accountability from local and remote teams., * Solid understanding of the complete software development life cycle with an appreciation for maintaining a high quality bar with low operational overhead. * Bachelor's degree in computer science, computer engineering, or related field, or equivalent experience. * Experience with Financial & CRM Systems, Saas based applications, and Jira. * Prior experience with high growth companies and cross functional projects. ## Description New Relic is looking for a Senior Technical Program Manager to join our outstanding Engineering organization! Technical Program managers play a vital role at New Relic leading the planning, execution, and delivery of cross functional programs in support of our strategic objectives. The ideal candidate is a strong Program Manager with a senior-level understanding of Financial Systems Engineering, Finance and Accounting Fundamentals,, SaaS software, and systems development lifecycles. What you'll do * Drive technical projects from ideation to delivery, including managing complex project schedules, removing roadblocks, and keeping processes running smoothly. * Identify and operationalize the metrics and key performance indicators necessary to track progress, and drive issue resolution & mitigation at a granular level across the organization. * Create and operationalize processes to transform the effectiveness of the organization with respect to meeting business goals. * Drive effective communication, collaboration and commitment across multiple disparate groups with competing priorities. * Work with teams to identify and handle our top risks and drive decisions to align leadership on the right level of risk for each project. 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