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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Functional Support Senior Specialist - **Company:** Canon Nederland - **Location:** Amstelveen, Netherlands - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Artificial Intelligence, Amazon Web Services, Microsoft Azure, Collaborative Software, Python (Programming Language), Microsoft Software, Microsoft SharePoint, User Environment Management, Google Cloud, Microsoft Power Automate, Generative AI, Gsuite, Powerapps - **Published:** August 30, 2026 - **Apply:** https://www.adzuna.nl/details/5861244049 ## About the Role * Minimum 5 years of experience supporting End User Computing (EUC), Digital Workplace, Modern Workplace, IT Functional Support, or similar technologies. * Hands-on experience with Microsoft technologies, including Microsoft 365, SharePoint, Teams, and related collaboration tools. * Exposure to Microsoft Copilot, AI solutions, automation technologies, or a strong interest in developing expertise in this area. * Strong stakeholder management and communication skills, with the ability to engage effectively with senior leadership and end users alike. * Experience working in international environments and collaborating with geographically distributed teams. * Strong problem-solving skills and the ability to work independently, taking ownership of initiatives and delivering results. * Fluent English, both written and spoken. Nice to Have * Experience with Microsoft Copilot deployments, AI agents, Generative AI, or AI adoption initiatives. * Experience with Power Platform (Power Automate, Power Apps). * Knowledge of Python or other technologies relevant to AI and automation. * Familiarity with Google Workspace technologies. * Understanding of IT Service Management and ITIL practices. * Experience working with cloud platforms such as Microsoft Azure, AWS, or Google Cloud. ## Description * Partner with business stakeholders to support the adoption and effective use of Microsoft Copilot, AI solutions, SharePoint, Power Platform, and other Digital Workplace technologies. * Drive functional support, service improvements, and continuous optimization of End User Computing (EUC) and Digital Workplace services. * Support Canon's AI Innovation Hub by helping identify, implement, and scale practical AI use cases across the business. * Provide expert guidance to users, project teams, and business leaders on workplace technologies and best practices. * Coordinate and deliver technology improvements, small change initiatives, and Digital Workplace projects across multiple countries and business functions * Work closely with architects, technical specialists, suppliers, and project teams to ensure solutions align with enterprise standards and business requirements. * Develop user guidance, training materials, support documentation, and knowledge-sharing resources that improve technology adoption and user experience. * Monitor service performance, investigate issues, and contribute to ongoing service improvements. * Lead proof-of-concepts and help assess emerging technologies that could bring value to Canon's employees and business operations. * Act as a trusted advisor, translating technical concepts into clear and practical business language for both technical and non-technical stakeholders. ## Related Videos - [The Cloud is Calling: Answer with In-Demand Skills](https://www.wearedevelopers.com/videos/945-the-cloud-is-calling-answer-with-in-demand-skills) - [RPA in the Public Sector](https://www.wearedevelopers.com/videos/86-rpa-in-the-public-sector) - [Cloud Run- the rise of serverless and containerization](https://www.wearedevelopers.com/videos/106-cloud-run-the-rise-of-serverless-and-containerization) - [Inside Mercedes-Benz: How CIO Katrin Lehmann is Empowering 5,000 Developers and Driving Digital Change](https://www.wearedevelopers.com/videos/1360-inside-mercedes-benz-how-cio-katrin-lehmann-is-empowering-5-000-developers-and-driving-digital-change) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [A Computer Is All You Need](https://www.wearedevelopers.com/videos/100142-a-computer-is-all-you-need) ## Related Articles - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [How to Find Tech Jobs in Amsterdam](https://www.wearedevelopers.com/magazine/279-how-to-find-tech-jobs-in-amsterdam) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Software Developer Salary in The Netherlands [2023]](https://www.wearedevelopers.com/magazine/217-software-developer-salary-in-the-netherlands-2023) - [The Netherlands – Europe’s powerhouse for software development?](https://www.wearedevelopers.com/magazine/31-the-netherlands-europe-s-powerhouse-for-software-development) - [The Best Tech Hubs in Europe: 5 Best Cities For Software Engineers](https://www.wearedevelopers.com/magazine/246-the-best-tech-hubs-in-europe-5-best-cities-for-software-engineers)