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# Head of IT Infrastructure & Operations

- **Company:** Clientour
- **Location:** Hamburg, Germany
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Artificial Intelligence, Cloud Computing, Hyper-V, Data Management, Vmware
- **Published:** August 30, 2026
- **Apply:** https://www.jobfinder.de/job/head-of-it-infrastructure-operations-m-f-d/

## About the Role

engage engineering teams, Experience working in heavily regulated industries such as financial services, energy or pharmaceuticals - candidates without experience in regulated industries cannot be considered for the roleHands-on understanding of multiple areas such as:Windows ServerActive DirectoryVirtualization technologies (Hyper-V / VMware)Enterprise storage platformsData centres and hybrid infrastructureBackup and recovery solutionsVulnerability and patch managementMicrosoft cloud technologies, including AzureExperience working with outsourced service providers, managed services environments and vendor governance models.Comfortable operating in dynamic, high-pressure environments where priorities can shift quickly.Proven track record of building team cohesion, improving operational performance and driving change.Fluent English required, while conversational German is advantageous.Willingness to be present in the Frankfurt office multiple days per week (3x a week).What's on

## Description

infrastructure landscape.Manage external service providers and outsourcing partners, ensuring strong governance and service quality.Drive vendor performance, commercial oversight and contract management activities.Take ownership of operational KPIs, service performance metrics and regulatory expectations.Support capacity planning, lifecycle management and technology modernization initiatives.Collaborate closely with senior stakeholders like the CIO, as well as architecture, security and technology leadership teams.Contribute to cloud and infrastructure transformation projects, including increased automation and AI-enabled operational capabilities.Balance strategic leadership responsibilities with the ability to challenge technical solutions and support critical decision-making when required.The Successful ApplicantSeveral years of experience leading infrastructure, operations or platform engineering teams.Strong people management skills combined with sufficient, technical depth to credibly


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