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# Senior Software Engineer (ServiceNow Employee Experience Platform)

- **Company:** U.S. Bank
- **Location:** Charlotte, NC, United States
- **Experience:** Expert
- **Salary:** $119,765.0 - $140,900.0
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), Computer-Aided Design, Application Programming Interfaces (APIs), Agile Methodology, User Authentication, DevOps, Middleware, Knowledge Management, ServiceNow Application Engine, Web Services, Client Side Scripting, SOAPAPI, Integration Frameworks, Restful APIs, Servicenow
- **Published:** August 30, 2026
- **Apply:** https://dejobs.org/x/x/A496590919F444CA916D64DC6DE3E006/job/

## About the Role

* Bachelor's degree, or equivalent work experience
 * 5+ years of relevant experience

Preferred Skills/Experience:

 * Adept with agile software development lifecycle and DevOps principles
 * Certified ServiceNow System Administrator (CSA) certification.
 * Certified ServiceNow Application Developer (CAD) certification.
 * Strongexperiencedevelopingandsupporting Employee Experience products ,including Employee Center, Service Catalog, Portal, Mobile, Knowledge Management, and Workplace Service Delivery (WSD) .
 * Proficiencywith JavaScript, Glide APIs, Script Includes, Business Rules, Client Scripts, UI Actions, UI Policies, and Service Portal development .
 * Experiencebuildingandmanaging Flow Designer, Integration Hub, workflows, automation solutions, and custom ServiceNow applications .
 * Knowledgeof ServiceNow platform architecture, data model design, security controls, ACLs, update sets, and scoped applications .
 * ExperienceintegratingServiceNowwithenterprisesystemsusing REST APIs, web services, authentication frameworks, and middleware technologies .
 * Stronganalytical,problem-solving,communication,andstakeholdermanagementskillswithexperiencedeliveringsolutionsinanAgileenvironment.

## Description

The Senior ServiceNow Software Engineer will be responsible for the analysis, design, testing, development and maintenance of best-in-class software experiences. The candidate is a self-motivated individual who can collaborate with a team and across the organization. The candidate takes responsibility of the software artifacts produced adhering to U.S. Bank standards in order to ensure minimal impact to the customer experience. The candidate will be adept with the agile software development lifecycle and DevOps principles., * Design,develop,configure,andmaintain ServiceNow Employee Experience solutions ,includingEmployeeCenter,ServiceCatalog,Portal,Mobile,andWorkplaceServiceDeliveryapplications.

 * Buildandenhance catalog items, record producers, workflows, Flow Designer automations, and approval processes tostreamlineemployeesupportexperiences.
 * Developscalableandreusableapplicationsusing ServiceNow App Engine, Studio, Script Includes, Business Rules, Client Scripts, UI Policies, and APIs .
 * PartnerwithProductOwners,HR,Technology,andbusinessstakeholderstogatherrequirementsandtranslatethemintotechnicalsolutions.
 * Supportandoptimize employee self-service experiences ,ensuringseamlessnavigation,accessibility,anduseradoptionacrosschannels.
 * IntegrateServiceNowwithenterpriseplatformsusing REST/SOAP APIs, Integration Hub, web services, and third-party integrations .
 * Troubleshootandresolveplatformissues,performrootcauseanalysis,andimplementsustainablesolutionsforproductionenvironments.
 * Follow Agile deliverypracticeswhilecontributingtoplatformgovernance,security,performanceoptimization,releasemanagement,andcontinuousimprovementinitiatives.


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