> Markdown version of [/jobs/ext/2303984-it-desktop-support-engineer-2nd-line-support](https://www.wearedevelopers.com/jobs/ext/2303984-it-desktop-support-engineer-2nd-line-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# IT Desktop Support Engineer - 2nd Line Support

- **Company:** W Talent
- **Location:** Market Deeping, UK
- **Contract:** Permanent contract
- **Skills:** Active Directory, Microsoft Azure, Backup Devices, VoIP, Data Structures, Dynamic Host Configuration Protocol, Domain Name System (DNS), Hyper-V, Virtual Private Networks (VPN), Microsoft Office, Microsoft SQL Server, Routing, Windows PowerShell, Server Supported Gaming, Microsoft SharePoint, Virtual Local Area Networks, Virtualization Technology, Computer Network Technologies, Firewalls (Computer Science), Vmware
- **Published:** August 30, 2026
- **Apply:** https://www.collegerecruiter.com/job/2815437469-it-desktop-support-engineer-2nd-line-support

## About the Role

* Strong knowledge of Windows server (2016, 2019, and 2022)
 * Microsoft Active Directory and Exchange experience
 * Knowledge of networking technologies including VLANs, routing protocols, VPNs, firewalls, DHCP, DNS, and switch configuration
 * Experience and understanding of backup solutions and day-to-day management
 * Office 365 and Azure experience including exchange online setup, SharePoint data structure
 * Logical and methodical troubleshooting skills
 * Administration of VMware and Hyper-V platforms
 * Experience in provisioning VOIP devices
 * PowerShell knowledge especially around Office 365 and Azure
 * Strong ability to communicate well with others
 * Good timekeeping and self-management skills
 * Ability to work on your own initiative and to tight deadlines
 * Able to create detailed documentation
 * Clean UK Driving licence

Basic understanding of Microsoft SQL

Website coding and troubleshooting

## Description

The role is very diverse, so the applicant must be confident in desktop, network and server support, virtualization technologies as well as Office 365.

This role is based on-site, Monday to Friday, so you will need to live within a commutable distance to Market Deeping.


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