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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Partner Solutions Engineer (NAMER & LATAM) - **Company:** Intercom - **Location:** Chicago, IL, United States (Remote available) - **Salary:** $190,800.0 - $231,000.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Systems Integration - **Published:** May 22, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=32bfb2ca83d9255e ## About the Role Do you have experience in Teaching?, * Deep technical understanding of AI agents, customer support operations, APIs, integrations, workflows, and enterprise evaluation processes. * Strong executive and practitioner-level communication. * Ability to teach complex technical concepts clearly. * Experience in Solutions Engineering, Partner Engineering, Field Engineering, Solutions Architecture, or Technical Enablement. * Comfort working with GSIs, services partners, implementation partners, ISVs, and technology partners. * Strong judgment on prioritization and when to scale vs. go bespoke. * Ability to translate partner needs into high-signal Product and R&D feedback. * Fluent in Spanish and/or Portuguese Bonus skills & attributes * Experience with AI, automation, customer service platforms, or enterprise SaaS ecosystems. * Experience supporting strategic integrations, APIs, or marketplace partner motions. * Experience with GSI or services partner enablement. * Experience supporting partner-sourced or partner-influenced revenue motions. ## Description As a Partner Solutions Engineer for Fin, you will be the technical evangelist and technical enablement lead for Fin's partner ecosystem. You will help GSIs, strategic solution and services partners, and technology partners become credible, self-sufficient advocates and operators of Fin. Your job is not to qualify partners or act as a support desk. Your job is to create leverage: enabling partners to source, influence, co-sell, evaluate, integrate, and deliver Fin in ways that grow revenue and improve customer outcomes. What will I be doing? * Evangelize Fin's AI-first customer service transformation story to partner executives, sellers, architects, and consultants. * Support qualified partner-sourced and partner-influenced opportunities where technical credibility can improve conversion, velocity, ACV, or expansion. * Enable partner-led POCs from the back end through architecture review, evaluation design, and risk guidance. * Build reusable partner assets including golden demos, technical playbooks, reference architectures, integration guides, and objection-handling materials. * Support technology partners by validating integration use cases, improving marketplace quality, and translating ecosystem requirements into R&D feedback. * Partner with Sales Enablement, PMM, Product, R&D, Partner Managers, Deployment Services, and Customer Success to create one consistent enablement standard. * Remove noise from the SE organization by redirecting unqualified, low-value, or support-oriented partner requests. ## About Intercom [Company profile](https://www.wearedevelopers.com/companies/4167-intercom) ### More Jobs at Intercom - [Senior Forward Deployed Engineer](https://www.wearedevelopers.com/jobs/ext/1915768-senior-forward-deployed-engineer) - [Senior Engineer, Infrastructure Platform](https://www.wearedevelopers.com/jobs/ext/328836-senior-engineer-infrastructure-platform) - [Senior Web Designer, Growth](https://www.wearedevelopers.com/jobs/ext/102722-senior-web-designer-growth) - [Partner Solutions Engineer (NAMER & LATAM)](https://www.wearedevelopers.com/jobs/ext/247897-partner-solutions-engineer-namer-latam) - [IT Systems Engineer](https://www.wearedevelopers.com/jobs/ext/25712-it-systems-engineer) ## Related Videos - [Physical AI: The Era of Intelligent Machines](https://www.wearedevelopers.com/videos/100141-physical-ai-the-era-of-intelligent-machines) - [Edit Your Future: Queerverse Radical AI](https://www.wearedevelopers.com/videos/909-edit-your-future-queerverse-radical-ai) - [Rest API Antipatterns](https://www.wearedevelopers.com/videos/100208-rest-api-antipatterns) - [Hiring AI Native Talents](https://www.wearedevelopers.com/videos/100268-hiring-ai-native-talents) - [Boost Productivity with AI: Figma & Playwright MCP Workflows - Aris Markogiannakis](https://www.wearedevelopers.com/videos/1768-boost-productivity-with-ai-figma-playwright-mcp-workflows-aris-markogiannakis) - [Prompt Engineering Your Career: AI Agents for Tech Interview Prep](https://www.wearedevelopers.com/videos/100227-prompt-engineering-your-career-ai-agents-for-tech-interview-prep) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [IT Webinars for Programmers to Stay Updated](https://www.wearedevelopers.com/magazine/351-it-webinars-for-programmers-to-stay-updated) - [Got AI ideas but no money? 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