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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Professional Services Engineer (Microsoft Cybersecurity) - **Company:** Phoenix Software - **Location:** Pocklington, UK - **Contract:** Permanent contract - **Skills:** Microsoft Azure, Microsoft Online Services, Cloud Computing, Cyber Security, Data Security, Identity and Access Management, Information Lifecycle Management, Microsoft Security Essentials, Microsoft Office, Role-Based Access Control, Security Information and Event Management, EndPointSecurity, Microsoft Sentinel, Splunk - **Published:** August 30, 2026 - **Apply:** https://www.collegerecruiter.com/job/2815458823-professional-services-engineer-microsoft-cybersecurity ## About the Role * Experience working as a Support Analyst or Engineer, with proven ability to troubleshoot and resolve technical issues * Strong knowledge of Microsoft cloud and security technologies, including Exchange Online, Entra ID (cloud and hybrid), and Azure * Hands-on experience with Microsoft identity and access security services, including Conditional Access, PIM, RBAC, and identity protection * Experience deploying and supporting Microsoft XDR solutions, including Defender for Endpoint, Identity, Cloud Apps, and Office 365 * Strong technical documentation and post-delivery reporting skills * Excellent communication skills with a customer-focused mindset * Strong problem-solving ability, with a positive, resilient, and adaptable approach * Desire for continuous improvement and learning across security technologies Desirable Experience * Microsoft Information Protection and Purview (DLP, Data Lifecycle Management) * Email security solutions such as Defender for Office 365, Mimecast, or Barracuda * SIEM platforms including Microsoft Sentinel, Splunk, or LogRhythm * Endpoint protection solutions such as Microsoft Defender, Sophos, or CrowdStrike Certifications * Microsoft Certified: Azure Fundamentals - AZ-900 * Microsoft Certified: M365 Fundamentals - MS-900 * Microsoft Certified: Security Fundamentals - SC-900 ## Description * Deliver complex technical implementations for customer projects, acting as a delivery subject matter expert * Lead the implementation of agreed technical designs produced by Solution Architects and Technical Consultants * Diagnose and resolve technical issues, ensuring high levels of customer satisfaction and solution quality * Work closely with Project Managers to meet agreed milestones, timelines, and delivery standards * Deliver technical knowledge-transfer workshops and handover sessions to customers * Produce high-quality post-delivery and technical documentation * Build and maintain strong working knowledge of all products and solutions across the practice, The right person for this role will be a Support Analyst or Engineer currently working with Microsoft cloud and security technologies, who is ready to step into a delivery-focused professional services role. You will already be troubleshooting customer environments, deploying Microsoft security solutions, and working closely with customers, with the confidence to take ownership of technical delivery and develop towards a Technical Consultant role., Primary location is our HQ in Pocklington (YO42) but this role can be remote with occasional visits to the HQ and to customers How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. What are the benefits? You can read about the benefits on offer here *Important* BPSS Check As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check ## Related Videos - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Our journey with Spring Boot in a microservice architecture](https://www.wearedevelopers.com/videos/511-our-journey-with-spring-boot-in-a-microservice-architecture) - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) - [Cyber Sleuth: Finding Hidden Connections in Cyber Data](https://www.wearedevelopers.com/videos/893-cyber-sleuth-finding-hidden-connections-in-cyber-data) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Events like RSAC Get You CISOs. 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