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# Digital Business Analyst

- **Company:** Riviera Travel
- **Location:** Burton upon Trent, UK
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Data Analysis, JIRA, Microsoft Azure, Business Systems, Data Infrastructure, Drupal, E-Business, Scrum Methodology, Systems Development Life Cycle, Web Platforms, Information Technology
- **Published:** August 30, 2026
- **Apply:** https://www.collegerecruiter.com/job/2815391535-digital-business-analyst

## About the Role

* 4+ years' Business Analysis experience with strong digital/e-commerce background
 * Excellent elicitation and refinement skills
 * Experience with Jira (preferred) or Azure DevOps
 * Strong understanding of Agile/Scrum and SDLC
 * Previous ecommerce experience, working with different web platforms, ideally at enterprise level.
 * Ability to translate complex technical detail into clear business language
 * Knowledge of CMS platforms - Drupal experience highly desirable
 * Comfortable working autonomously, with strong stakeholder communication skills

If you're an experienced Digital BA ready to step into a fast-moving transformation programme and hit the ground running, we'd love to hear from you.

## Description

Riviera Travel is embarking on an exciting period of digital transformation, and we're now seeking an experienced Digital Business Analyst (Contract) to support a significant programme of work across our digital platforms and wider business systems.

With major digital initiatives underway, this contract role will provide immediate impact delivering high-quality analysis, supporting roadmap shaping, and enabling our development teams to move at pace.

You'll be working closely with our Digital Product Owner and Technology & Change team to refine a large volume of digital requirements, shape solution approaches, and ensure our internal and external development partners have everything they need to deliver.

This is a chance to step into a role with strong autonomy, meaningful strategic influence, and involvement in major digital workstreams including booking systems, CRM, and data platform evolution.

What you'll be doing:

 * Leading requirements gathering, refinement, and documentation (use cases, journeys, process flows, epics & user stories)
 * Working within Agile/Scrum ceremonies on backlog refinement, prioritisation and estimation
 * Collaborating with internal digital teams and external development partners
 * Supporting strategic planning for an extensive digital development roadmap
 * Analysing system, data and process impacts to inform solution design
 * Ensuring clarity, quality and feasibility of requirements across all digital initiatives


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