> Markdown version of [/jobs/ext/2305180-service-cloud-voice-consultant-design-launch-telephony](https://www.wearedevelopers.com/jobs/ext/2305180-service-cloud-voice-consultant-design-launch-telephony). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# Service Cloud Voice Consultant: Design & Launch Telephony

- **Company:** iO Associates
- **Location:** Greater London, UK
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Cloud Services, Salesforce.Com, Amazon Connect
- **Published:** August 30, 2026
- **Apply:** https://www.collegerecruiter.com/job/2815118053-service-cloud-voice-consultant-design--launch-telephony

## About the Role

A leading technology consultancy in Greater London is looking for a mid-senior level Salesforce Service Cloud Voice Consultant to deliver modern customer service solutions. In this role, you will design and implement voice-enabled contact centre solutions using tools like Salesforce and Amazon Connect, while working closely with clients to optimise their operations. The ideal candidate should have over 5 years of experience with Salesforce Service Cloud and contact centre platforms, alongside strong telephony knowledge. This full-time position offers the chance to positively impact through innovative technology solutions.
#J-18808-Ljbffr



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