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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # UX Designer - AI Experiences - **Company:** TOPDESK - **Location:** Ballerup, United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Adobe InDesign, Artificial Intelligence, Data Analysis, Rapid Prototyping Process, User-Centered Design, Website Wireframe, Figma - **Published:** August 30, 2026 - **Apply:** https://arc.dev/remote-jobs/j/redirect/pg2mwr8zne ## About the Role Your profile * You have 5+ years of professional experience in UX design (medior/senior capacity) * You have a bachelor's degree or vocational qualification in design, HCI, or a related field * You have hands-on experience designing and shipping AI-powered features or products that are used by real customers * You have shipped and measured the success of AI-powered feature from a human-centered design perspective * You can advise other designers on best practices for designing and evaluating AI features, baes on your learned experience * Your portfolio includes at least one shipped AI-powered product experience and clearly demonstrates your role, design decisions, learnings, and impact * You are skilled at creating wireframes, prototypes, and design documentation using tools such as Figma and/or vibe coding * You have experience working with or contributing to design systems * You can validate designs through research, usability testing, and feedback * You are experienced in driving strategic decisions in a product triad * You bring strong collaboration and communication skills, helping you work effectively with engineers, product managers, and other designers * You are proficient in English, ensuring clear communication across teams * You are passionate about accessibility, inclusivity, and solving complex design challenges * You have a proactive mindset and a drive for continuous improvement Nice To Have * You are fluent in German (business proficiency), enabling effective collaboration in German-speaking environments ## Description As a UX Designer, you'll join a multidisciplinary product development team, collaborating closely with Product Managers, Engineers, and other Designers and work on AI-powered features to build the next generation of ITSM platform. You'll work in an environment that values creativity, user-centric thinking, and teamwork, with colleagues based in the Netherlands, Germany, and Hungary. You will report to a UX Manager and regularly engage with the Design System team and other stakeholders., * Rapid prototyping, testing and refinement of new AI-powered concepts and product experiences, such as the creation and governance of AI agents, turning emerging AI capabilities into valuable solutions for real customer problems * Responsibility for the entire design process from initial discovery to final delivery * Identification of research needs and transformation of insights into intuitive, accessible, and inclusive user experiences * Creation of wireframes, mockups, user flows, and prototypes using the most appropriate tools and methods * Facilitation of collaborative ideation and problem-solving with teammates and stakeholders * Ensuring of consistency and efficiency through the use of the design system, including the proposal of improvements or new components when needed * Validation and refinement of designs through feedback gathering, usability testing, and data analysis * Delivery of clear communication and comprehensive handover documentation for seamless developer implementation * Close collaboration with Product Managers, Engineers, and other stakeholders to shape user-centered solutions and drive product outcomes * Contribution to raising UX maturity and improving design processes across the organization * Continuous monitoring of emerging trends, tools, and best practices within the UX field ## Related Videos - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Boost Productivity with AI: Figma & Playwright MCP Workflows - Aris Markogiannakis](https://www.wearedevelopers.com/videos/1768-boost-productivity-with-ai-figma-playwright-mcp-workflows-aris-markogiannakis) - [What If We Designed Employee Experience Like a Customer Journey?](https://www.wearedevelopers.com/videos/1824-what-if-we-designed-employee-experience-like-a-customer-journey) - [Designing the Future of Human<>Agent Collaboration](https://www.wearedevelopers.com/videos/1447-designing-the-future-of-human-agent-collaboration) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) - [Insight into AI-Driven Design](https://www.wearedevelopers.com/videos/1016-insight-into-ai-driven-design) ## Related Articles - [The future is here: How artificial intelligence is influencing UX design](https://www.wearedevelopers.com/magazine/65-the-future-is-here-how-artificial-intelligence-is-influencing-ux-design) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Finding Jobs in Germany](https://www.wearedevelopers.com/magazine/375-finding-jobs-in-germany)