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# Business Application Support Analyst

- **Company:** Project People
- **Location:** Theale, UK
- **Contract:** Permanent contract
- **Skills:** Business Software, Software Documentation, Release Management, Enterprise Software Applications
- **Published:** August 30, 2026
- **Apply:** https://www.collegerecruiter.com/job/2815464895-business-application-support-analyst

## About the Role

* Proven experience supporting enterprise applications within an IT environment
 * Strong understanding of incident, change, and release management processes
 * Experience delivering or coordinating small to medium complexity changes across multiple platforms
 * Ability to assess risk, challenge assumptions, and ensure operational readiness
 * Experience working with third-party vendors and validating deliverables against contractual expectations
 * Strong stakeholder management and communication skills across technical and non-technical audiences
 * A collaborative mindset with the ability to work across cross-functional teams

## Description

We're looking for a Business Application Support Analyst to join our growing Application Support Team. This is a pivotal role where you'll help drive operational excellence by delivering and supporting small to medium-sized changes across a diverse and evolving application landscape., * Managing and delivering application changes from initial assessment through to release and post-implementation support

 * Conducting impact assessments, effort estimations, and feasibility reviews to ensure successful outcomes
 * Providing incident and operational support, ensuring issues are resolved efficiently and escalated where needed
 * Collaborating with internal technical teams, Business Analysts, and external vendors to deliver secure, high-quality solutions
 * Supporting Acceptance Into Service (AIS) to ensure new or enhanced applications transition smoothly into BAU
 * Ensuring all changes meet governance, testing, and documentation standards before go-live
 * Creating and maintaining high-quality documentation including runbooks, knowledge articles, and support models
 * Contributing to continuous improvement across change processes and the wider Application Support function


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