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# Server Support Engineer

- **Company:** Harvey Nash
- **Location:** Oxfordshire, UK
- **Salary:** £40,000.0 - £45,000.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Business Software, Domain Name System (DNS), Monitoring of Systems, Hyper-V, Internet Information Services (IIS), Windows Servers, Network Load Balancing, Windows PowerShell, Remote Desktop Services, Server Supported Gaming, VMware VSphere, Virtual Environment, Reliability of Systems, Vmware
- **Published:** August 30, 2026
- **Apply:** https://www.collegerecruiter.com/job/2815451887-server-support-engineer

## About the Role

This role is ideal for someone who thrives in a hands-on technical position, enjoys problem-solving in real time, and wants to play a key role in supporting complex, high-availability infrastructure., * Strong knowledge of Windows Server (2016/2019/2022), IIS, and NLB.

 * Proficient in VMware vSphere and Microsoft Hyper-V administration.
 * Experience supporting Microsoft infrastructure services such as Active Directory, DNS, and Remote Desktop Services (RDS).
 * Understanding of e-commerce or high-traffic web environments with thousands of concurrent users.
 * Proven ability to troubleshoot complex infrastructure issues and quickly adapt to new technologies.
 * Familiarity with PowerShell scripting, monitoring tools, and incident management processes is an advantage.

## Description

* Deliver first and second-line support across Microsoft-based infrastructure and services.
 * Diagnose and resolve incidents affecting servers, virtual environments, and core business applications.
 * Monitor system health and performance to ensure maximum uptime and fast incident response.
 * Support and maintain environments hosting high-traffic web and e-commerce systems.
 * Administer and configure Windows Server, IIS, and Network Load Balancing (NLB) components.
 * Manage and maintain virtualized platforms (VMware and Hyper-V).
 * Participate in a 4-on / 4-off shift rotation, including both day and night shifts.
 * Provide on-call support (approximately 25% of the time) for production emergencies.
 * Collaborate with other engineers to enhance system reliability, security, and performance.
 * Maintain accurate technical documentation and operational runbooks.


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