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# NET Application Support Engineer

- **Company:** Atos SE
- **Location:** Glasgow, UK
- **Contract:** Permanent contract
- **Skills:** ASP.NET, .NET Framework, C Sharp (Programming Language), Entity Framework, Microsoft SQL Server, Windows Servers, Windows PowerShell, Sqlprofiler, SQL Databases, .NET Core, Servicenow
- **Published:** August 30, 2026
- **Apply:** https://www.collegerecruiter.com/job/2815451128-net-application-support-engineer

## About the Role

* Proficiency in C# and ASP.NET.
 * Experience with .NET Core.
 * Familiarity with Entity Framework and SQL Server, including SQL scripting and SQL tools (e.g., SQL profiler).
 * Knowledge of PowerShell and Windows Server.
 * Excellent communication skills, including written, verbal, and presentation.
 * Willingness to participate in an on-call rota for after-hours support as required.
 * Eligibility for BPSS clearance; must have lived and worked in the UK continuously for the past 3 years.

## Description

* Participate in a rota to monitor the ServiceNow (SNOW) system for new calls (Monday - Friday, 08:00 - 18:00).
 * Provide 3rd line support for applications, addressing incidents assigned via the Service Desk and resolving issues raised by application users in accordance with SLA targets. Typical incidents include:
 + Functionality not working as expected.
 + Missing or incorrect data within the application.
 + Data not being correctly passed to third parties via integration components.
 + Performance issues affecting user experience.
 * Respond to information requests, guiding users on how to perform specific activities within the application.
 * Develop and implement fixes for identified faults within the application.
 * Conduct operational maintenance to ensure system performance and reliability.
 * Serve as a Subject Matter Expert (SME) on the application, supporting new initiatives and enhancements.
 * Facilitate the handover of all new or changed functionality from Development, ensuring a comprehensive understanding to effectively explain features to clients in their specific environments, including performing software implementations/upgrades at client sites.


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