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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technology Analyst - Operations (UK Remote) - **Company:** Turnitin, LLC - **Location:** Manchester, UK (Remote available) - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Amazon Web Services, Confluence, JIRA, Software as a Service, Cloud Computing, Data Visualization, DevOps, Elasticsearch, Operational Data Store, Reliability Engineering, SQL Databases, Systems Integration, Grafana, Atlassian Tools, Cloudwatch - **Published:** August 30, 2026 - **Apply:** https://www.collegerecruiter.com/job/2815397390-technology-analyst-operations-uk-remote ## About the Role * Thinks in systems, not silos * Communicates clearly across technical and non-technical audiences * Balances pragmatism with long-term scalability * Can influence teams without relying on formal authority, * Engineering Operations * Site Reliability Engineering (SRE) * Technical Operations * Operational Analytics * SaaS or Cloud Operations Familiarity With Tools & Concepts Like * Grafana * CloudWatch * OpenSearch / Elasticsearch * Observability & telemetry platforms * Incident / Problem / Change Management * SQL and operational data analysis * APIs and system integrations * AWS or cloud platform experience * Data visualization and dashboarding * AI tooling, automation, or AI agents * Atlassian ecosystem experience (Jira, Confluence, Assets) No specific degree required - we value practical experience, curiosity, technical aptitude, and operational thinking., If you enjoy connecting systems, data, process, and people - and want to help build operational maturity in a fast-moving engineering organization - we'd love to talk to you. ## Description Do you love solving messy operational problems, making sense of complex systems, and building scalable ways of working where none currently exist? We're looking for a Technology Analyst - Operations to help shape and mature Engineering Operations within a large-scale SaaS environment. This isn't a "keep the lights on" operations role - it's an opportunity to help define how operational excellence works across Engineering. You'll partner with Engineering, DevOps, Product, and Support teams to improve application health visibility, service reliability, operational analytics, and core operational processes like Incident, Problem, and Change Management. If you get excited about dashboards, telemetry, system behavior, operational trends, process design, automation, AI-enabled workflows, and turning chaos into clarity - this role was built for you., You'll help Engineering teams answer critical questions like: * Is the application healthy? * What operational signals matter most? * How do we reduce noise while improving visibility? You'll work with observability and monitoring platforms to: * Build dashboards and service health reporting * Analyze operational trends and performance patterns * Improve alert quality and escalation logic * Support implementation of APM and telemetry capabilities * Help Engineering teams operationalize reliability practices Build Operational Processes That Engineers Actually Want to Use We're standing up modern Engineering Operations practices - and we want pragmatic, lightweight processes that help teams move faster, not slower. You'll help define and improve * Change Management * Operational governance practices * Service reliability workflows You'll also help ensure our tooling and workflows support the way Engineering teams actually work. Connect Systems, Data, and Teams This role sits at the intersection of: * Operational analytics * Cross-functional collaboration You'll help reduce fragmentation across tools and workflows while improving operational visibility across the organization. Explore What's Next We're especially interested in candidates excited about modern operational tooling and emerging technologies, including: * AI-enabled operations * Automation opportunities * AI agents and operational copilots * Advanced telemetry and observability practices ## Related Videos - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [5 steps for running a Kubernetes environment at scale](https://www.wearedevelopers.com/videos/88-5-steps-for-running-a-kubernetes-environment-at-scale) - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [#90DaysOfDevOps - The DevOps Learning Journey](https://www.wearedevelopers.com/videos/548-90daysofdevops-the-devops-learning-journey) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers)