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# Frontline IT Support Engineer: SaaS & Desktop Apps

- **Company:** RR
- **Location:** Sheffield, UK
- **Contract:** Permanent contract
- **Skills:** Testing (Software), Software as a Service
- **Published:** August 30, 2026
- **Apply:** https://www.collegerecruiter.com/job/2815453848-frontline-it-support-engineer-saas--desktop-apps

## About the Role

A leading SaaS company in Sheffield is seeking a 1st Line IT Support Engineer to join their award-winning team. This role involves providing exceptional customer support for their vending management software, responding to queries via phone and email, and assisting with software testing. The ideal candidate will have experience in a customer-facing IT role, excellent communication skills, and the ability to problem-solve effectively. Join a supportive and innovative team that values professional growth and offers a competitive salary and benefits package.
#J-18808-Ljbffr



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