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# Information Technology Support Engineer

- **Company:** Net Talent
- **Location:** UK (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Amadeus CRS, Microsoft Azure, Internet Information Services (IIS), TeamViewer, Virtual Local Area Networks, Virtualization Technology, Cloud Platform System, Office365, Firewalls (Computer Science), Information Technology, Network Server
- **Published:** August 30, 2026
- **Apply:** https://www.collegerecruiter.com/job/2815597376-information-technology-support-engineer

## About the Role

* 2+ years in a 2nd Line Support role (ideally within an MSP)
 * Strong understanding of Windows OS (2008-2019)
 * Skilled with Azure/O365 (cloud & on-prem)
 * Advanced knowledge of Networking, AD, Virtualisation, IIS
 * Strong experience working on a busy service desk
 * Full, clean UK driving licence
 * Knowledge of Hotel PMS systems (e.g. Opera, Amadeus)
 * Microsoft Certifications (MCSE or equivalent)
 * Familiarity with POS systems (e.g. Micros, PXP)
 * Experience with enterprise firewalls, VLANs, and switching
 * Use of TeamViewer, MSP Connect, or similar tools

You'll Thrive In This Role If You:

 * Have a strong problem-solving mindset
 * Enjoy working both independently and in a team
 * Can prioritise workloads efficiently
 * Are driven by excellent service delivery

## Description

An exciting opportunity has arisen to join a fast-paced, growing business providing top-tier IT support to clients in the hospitality sector. You'll work remotely from Northern Ireland, supporting a dynamic IT environment and occasionally travelling to client sites to resolve break-fix issues., * Escalate and resolve technical issues via the support desk

 * Resolve issues related to workstations, servers, networking, and cloud systems


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