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# Service Desk Manager

- **Company:** Corriculo Ltd
- **Location:** Steeton, UK
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Azure, Cloud Platform System, SC Clearance, Information Technology
- **Published:** August 30, 2026
- **Apply:** https://www.collegerecruiter.com/job/2815362609-service-desk-manager

## About the Role

* Strong experience leading a customer-facing IT support team
 * Strong technical knowledge of Microsoft 365, Azure, infrastructure, networking, and cloud environments
 * Familiarity with ITIL or ISO27001 frameworks and service improvement practices is a plus, as is ConnectWise experience
 * Eligibility for SC Clearance and a valid UK driving licence

## Description

An exciting opportunity has arisen for a talented Service Desk Manager to join a leading MSP, managing a growing team that delivers high-quality IT support to major clients throughout the UK., As the Service Desk Manager, you'll lead a skilled technical team providing exceptional support across critical IT systems. This is a hands-on leadership role, responsible for maintaining strong service standards, driving process improvement, and ensuring smooth day-to-day operations within a 24/7 support environment.

You'll oversee incident management, service delivery, and continuous improvement - ensuring customers experience reliability, transparency, and outstanding technical care.


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