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# Junior IT Analyst Support Specialist (London, UK)

- **Company:** Alantra Solar Energy Advisors
- **Location:** London, UK
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Azure, Business Software, Issue Tracking Systems, Microsoft Office, Microsoft PowerPoint, Windows PowerShell, Cloud Services, Microsoft SharePoint, Office365, Microsoft InTune, Microsoft Onedrive, Cisco, User Administration, User Accounts
- **Published:** August 30, 2026
- **Apply:** https://www.collegerecruiter.com/job/2815444698-junior-it-analyst-support-specialist-london-uk

## About the Role

* Hardware: Printers (Canon/Konica), Lenovo and Dell
 * Software: Microsoft Suite, O365, Teams (including Teams Telephony), SharePoint, OneDrive, PowerPoint, Powershell
 * Cloud Services: Azure, Intune, Endpoint
 * Other: Cisco video-conferencing equipment

## Description

We are seeking a proactive Junior IT Support Specialist to serve as one of the primary IT support contacts for our London and Dublin operations, with occasional visits to the Dublin office as required. This role will act as a crucial extension of our technical team based in Madrid, focusing on end-user support., * On-Site Support: Deliver daily IT support to users based in the office.

 * Technical Assistance: Provide 1st and 2nd line support for desktop and business applications.
 * Ticket Management: Manage and resolve IT support tickets through the ticketing system.
 * Remote Support: Assist users working off-site with remote troubleshooting and support.
 * User Administration: Prepare and administer new user accounts and access.
 * Networking: Perform basic on-site networking tasks.

The ideal candidate will be more than just technically adept. We are looking for a "positive force of nature"-someone who is eager to learn, willing to go the extra mile, and takes pride in delivering exceptional IT support. A genuine positive outlook and the ability to deliver high-quality service with a smile are essential attributes for this role.


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