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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Delivery Lead- Infrastructure Managed Services and IT Asset Management - **Company:** Cognizant Technology Solutions Corporation - **Location:** Washington, DC, United States (Remote available) - **Experience:** Expert - **Salary:** $130,000.0 - $160,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Amazon Web Services, Microsoft Azure, Cloud Computing, Configuration Management Databases, Cyber Security, Data Centers, Linux, Monitoring of Systems, Hyper-V, Identity and Access Management, Inventory Management Software, Software Asset Management, Virtualization Technology, Backup and Restore, Software Licensing, Google Cloud, Computer Network Operations, Infrastructure Automation Frameworks, Hardware Asset Management, Cloud Migration, Servicenow, Vmware - **Published:** August 30, 2026 - **Apply:** https://dejobs.org/x/x/308DE304DEBD4C1EA6B3BC4AF0B04C10/job/ ## About the Role Experience managing multi-disciplinary teams. Experience with building high-performance delivery organizations. Experience managing Service Delivery Teams, Tower Lead and Operations teams. Experience with succession planning, training and talent. Technical Knowledge * Data Center Operations * Windows & Linux Platforms * Virtualization (VMware/Hyper-V) * Storage & Backup Technologies * Enterprise Networking * Cloud Platforms (Azure, AWS, GCP) * ITSM Platforms (ServiceNow preferred) * Monitoring & Observability Tools * CMDB & Asset Management Platforms * Security & Compliance Frameworks * Software Licensing & Vendor Management Preferred Certifications * ITIL v4 Managing Professional or Expert * PMP / PgMP * CISSP (Preferred) * Microsoft Azure Certifications ## Description Program Leadership & Governance * Lead large-scale Infrastructure Managed Services programs supporting global enterprise environments. * Own service delivery, customer satisfaction, operational KPIs, SLAs, XLAs, and contractual commitments. * Establish executive governance cadence, steering committees, service reviews, and operational reporting. * Act as the primary escalation point for critical incidents, service risks, and customer concerns. * Develop and execute continuous service improvement and transformation roadmaps. Infrastructure Operations Management * Oversee delivery across multiple infrastructure towers including: * End User Services * Service Desk * Network Operations * Data Center Operations * Server & Storage Administration * Cloud Operations (Azure, AWS, GCP) * Database Services * Identity & Access Management * Security Operations * Workplace Technology Services * Ensure operational stability, availability, performance, and compliance across infrastructure services. Hardware Asset Management (HAM) * Govern the complete lifecycle of IT hardware assets. * Develop asset standards, policies, and lifecycle management processes. * Manage procurement, deployment, inventory tracking, refresh planning, warranty management, and asset disposal. * Ensure CMDB and asset repositories remain accurate and audit ready. * Drive cost optimization through asset utilization and lifecycle management strategies. Software Asset Management (SAM) * Lead enterprise-wide software asset management and license compliance programs. * Manage software inventory, licensing models, renewals, audits, and vendor relationships. * Establish software governance and usage optimization initiatives. * Mitigate licensing and compliance risks. * Drive software rationalization and cost reduction programs. Financial & Commercial Management * Manage P&L, budgets, forecasting, resource planning, and financial governance. * Identify opportunities for cost reduction, automation, and operational efficiencies. * Participate in contract negotiations, renewals, scope expansion, and service improvements. * Track delivery performance against contractual obligations. Transformation & Automation * Drive infrastructure modernization initiatives. * Lead adoption of: * AIOps * ITSM/ITOM platforms * ServiceNow * Infrastructure Automation * Cloud Transformation * Observability Platforms * Develop operational efficiencies through automation and self-healing capabilities. People Leadership * Lead, multi-disciplinary teams. * Build high-performing delivery organizations. * Mentor delivery managers, tower leads, and operations teams. * Establish succession planning, training, and talent. ## Related Videos - [My journey into DevOps world - How it all started!](https://www.wearedevelopers.com/videos/545-my-journey-into-devops-world-how-it-all-started) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Top Must-Visit Developer Conferences in the US in 2026](https://www.wearedevelopers.com/magazine/679-top-must-visit-developer-conferences-in-the-us-in-2026) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)