> Markdown version of [/jobs/ext/2309888-hybrid-2nd-line-helpdesk-engineer-remote-support](https://www.wearedevelopers.com/jobs/ext/2309888-hybrid-2nd-line-helpdesk-engineer-remote-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Hybrid 2nd Line Helpdesk Engineer - Remote Support

- **Company:** School Result
- **Location:** Basildon, UK
- **Salary:** £38,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Operating Systems, Information Technology Outsourcing
- **Published:** August 30, 2026
- **Apply:** https://www.collegerecruiter.com/job/2815594004-hybrid-2nd-line-helpdesk-engineer-remote-support

## About the Role

A leading IT Managed Services Provider in Basildon is seeking a 2nd Line Helpdesk Engineer to provide advanced IT support, resolve escalated technical issues, and mentor junior engineers. The role offers competitive pay between £28,000 and £38,000 per year, along with flexible working opportunities. Candidates should be proficient in Microsoft systems, demonstrate excellent customer service skills, and be eager to learn. Joining this dynamic team promises career progression and ongoing professional development.
#J-18808-Ljbffr



## Related Videos

- [Panel: New Work](https://www.wearedevelopers.com/videos/816-panel-new-work)
- [WeAreDevelopers LIVE - 50 years Microsoft, Web Readiness Report, The German Web Community and more](https://www.wearedevelopers.com/videos/1320-wearedevelopers-live-50-years-microsoft-web-readiness-report-the-german-web-community-and-more)
- [The 2026 Talent Pivot: Essential Trends for an Evolving Workforce](https://www.wearedevelopers.com/videos/100098-the-2026-talent-pivot-essential-trends-for-an-evolving-workforce)
- [Responsible AI @ Microsoft - Governance, Standards, Learnings](https://www.wearedevelopers.com/videos/1544-responsible-ai-microsoft-governance-standards-learnings)
- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [ Project Fugu: Progressive Web Apps, Superpowered](https://www.wearedevelopers.com/videos/290-project-fugu-progressive-web-apps-superpowered)

## Related Articles

- [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers)
- [Software Engineer Salary in The UK](https://www.wearedevelopers.com/magazine/231-software-engineer-salary-in-the-uk)
- [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)