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# Application Support Analyst

- **Company:** Elevate Technology Group Ltd
- **Location:** Gerrards Cross, UK
- **Salary:** £35,000.0 - £40,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Data Analysis, JIRA, Health Informatics, Databases, Data Security, Relational Databases, Remote Access Technology, Standard Sql, SQL Databases
- **Published:** August 30, 2026
- **Apply:** https://www.collegerecruiter.com/job/2815442959-application-support-analyst

## About the Role

* Proven experience in an Application Support or similar technical support role
 * Strong working knowledge of SQL and relational databases
 * Experience supporting Windows environments
 * Familiarity with service desk and ticketing tools such as Jira
 * Experience using remote access and support tools
 * Excellent communication and interpersonal skills

Desirable, Not Essential

 * Experience supporting applications within healthcare or regulated environments
 * Understanding of data security and confidentiality best practices

If you are an Application Support Analyst who enjoys solving problems, working with users, and taking ownership of technical issues, this is a great opportunity to join a purpose driven healthcare organisation.

Keywords: Application Support Analyst, SQL Support, Systems Support, Windows Support, Database Support, Jira, IT Support, Technical Support Analyst, Healthcare IT, Gerrards Cross IT Jobs

## Description

A growing healthcare organisation is looking for an Application Support Analyst to join their technology team in Gerrards Cross. This is a hands on technical support role focused on business critical applications used across clinical and operational environments. You will act as a key link between end users, IT, and third party providers, ensuring systems remain reliable, secure, and fit for purpose in a fast paced healthcare setting., You will be responsible for supporting, maintaining, and improving a range of internal applications and databases. This role suits someone technical, proactive, and confident working independently while still being a strong team player., * Providing 2nd line application support to internal users

 * Managing and resolving incidents and service requests
 * Investigating application, database, and system issues
 * Writing and running SQL queries for troubleshooting and data analysis
 * Supporting Windows based environments and related infrastructure
 * Working with remote access tools to support users across multiple sites
 * Documenting fixes, processes, and known errors


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