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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Associate Network Analyst - **Company:** Visa - **Location:** Basingstoke, UK - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Amazon Web Services, Cloud Computing, Python (Programming Language), Ansible, Wide Area Networks, Data Logging, Network Routers, Load Balancing, Computer Network Operations, Firewalls (Computer Science), Juniper, Open Network Automation Platform, Cisco, Servicenow - **Published:** August 30, 2026 - **Apply:** https://www.collegerecruiter.com/job/2815348324-associate-network-analyst ## About the Role * Bachelor's degree, OR 3+ years of relevant work experience * Good common sense and analytical mindset, good time management and attention to details when documenting incident handling progress. * Basic understanding of routers, switches, firewalls, load balancers, cloud technology. * Basic knowledge of Cisco and Juniper Networks devices with hands-on experience of logging in to those devices. * Basic knowledge of ServiceNow or other incident and change management system. * Excellent verbal, written communication, organisational skills, ability to prioritise a constantly changing workload., * Preferred: Cisco CCNA, Juniper JNCIA, AWS, ITIL certification. * Desirable: Any experience of network automation, especially Python , Ansible based. * Desirable: Previous experience in Network Operations. ## Description As a member of the Global Network Operations Centre (GNOC) team, the Associate Network Analyst will perform shift work to detect, mitigate or notify and escalate network issues. They have the primary responsibility for managing and responding to Network, Hardware and external client and circuit events which may result in impaired connectivity to our clients and internal business. The position requires a basic understanding of how logical and physical connectivity issues can affect transaction quality of Visa Clients. You will be able to explore many latest technologies that support the Visa Operations, such as SD-WAN, Cloud, and various payment products and services., * Ability to communicate effectively throughout the incident management process to ensure that all communications are timely and accurate, as per the documented process. * Follow documented support procedures, managing each issue to a resolution or passing over to the next shift to maintain established service levels. * Track, update, and resolve all assigned incident, change, and problem tickets in the incident management system, ensuring that documentation is thorough, accurate and meets a standard of high quality. * Use sound judgment in determining incident priorities and enlisting support of other internal groups to prevent any compromise to Visa business or client service level agreements. Properly escalate to support groups based on criticality and exposure. * Basic understanding of all Visa-proprietary as well as industry-standard tools to support monitoring and response for client and Visa brand issues. This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Dev & Test in the Cloud? 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