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# Junior Workflow Helpdesk Technician

- **Company:** TieTalent
- **Location:** Leeds, UK (Remote available)
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** HTML, JavaScript (Programming Language), BASIC (Programming Language), Cascading Style Sheets (CSS), Databases, Microsoft SQL Server, MySQL, Workflow Management Systems
- **Published:** August 30, 2026
- **Apply:** https://www.collegerecruiter.com/job/2815445950-junior-workflow-helpdesk-technician

## About the Role

* Basic coding knowledge: Exposure to JavaScript, HTML, CSS, or similar through coursework or personal projects.
 * Strong communication, attention to detail, time management, and the ability to follow guidance and work under supervision.
 * General IT understanding: Awareness of workflow software or willingness to learn, with enthusiasm for technology.
 * Database awareness: Familiarity with MySQL or MSSQL concepts (classroom or project experience).

## Description

We are seeking a Workflow Helpdesk Technician to join our Professional Services team. This is an exciting entry-level opportunity for graduates or candidates with limited professional experience who are passionate about technology and eager to develop their career.

In this role, you will:

 * Support our customers and internal teams with IT and workflow solutions.
 * Work with a variety of software products, learning how to integrate them into client environments.
 * Log and track activities and support tickets, adhering to service standards.
 * Collaborate with colleagues to deliver projects and maintain excellent customer service.

A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role is fully remote and home-based. Attendance at our offices is required periodically for team meetings and training.


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