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# Deskside Support Tech II - Third Shift Weekend

- **Company:** TEKSYSTEMS INC.
- **Location:** Lebanon, IN, United States
- **Experience:** Experienced
- **Salary:** $45,760.0 - $52,000.0
- **Contract:** Temporary to permanent
- **Skills:** Zebra (Programming Language), Microsoft Windows, Batch Files, Desktop Computing, IT Management, Networking Hardware, Windows PowerShell, Computer Networking Systems, Warehouse Management Systems, Tablet Computers
- **Published:** August 30, 2026
- **Apply:** https://jobs.localjobnetwork.com/apply/add/88195133/1

## About the Role

* 2 years of experience supporting networked systems
 * Ability to troubleshoot and configure RF devices or other handheld terminals, Android PCs and tablets, and printers (multifunction, laser, fax, barcode label, dot matrix and high-volume scanners)

*Skills*

Support, Desktop, Troubleshooting, Help desk, Service desk, Customer service, Technical support, hardware troubleshooting, wireless troubleshooting, RF Devices, Printers, Zebra

*Top Skills Details*

Support,Desktop,Troubleshooting,Help desk,Service desk,Customer service,Technical support,hardware troubleshooting,wireless troubleshooting,RF Devices,Printers,Zebra, * Bachelor's degree or vocational training in CS or MIS, or equivalent related work or military experience

 * Availability to travel; occasionally on short notice
 * 5 years of experience supporting a corporate or warehouse networked computer environment
 * 5 years of experience installing, troubleshooting and supporting corporate AV equipment; building, deploying and troubleshooting desktop computers in a corporate environment; telephony equipment and Microsoft Windows OS
 * Strong understanding of warehouse management systems

## Description

Saturday - Monday 6 p.m. to 6 a.m. **Hours may very slightly to align with production.**

What you'll do on a typical day:

 * Identify, triage, prioritize and resolve Level 1 & 2 Incidents within our Service Level Agreement, which includes responding to high-priority outages outside of normal business hours; work as the liaison between site leadership, IT leadership and other technical team during outages
 * Perform daily walks around the warehouse or plant and perform equipment inspections and preventive maintenance
 * Manage and maintain an inventory of assets to ensure asset readiness to minimize incident impact and downtime
 * Help create and maintain IT processes and procedures to support the site; lead local project management for site technical refreshes, end-user equipment deployments for expansions, and end-user equipment deployments for site startups
 * Perform installation, upgrades, maintenance, basic troubleshooting, and repair of various software, as well as computer devices, mobile phones, scanners, network equipment, printers, telephones, etc.
 * Maintain exceptional service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, identifying trends and recommending system improvements
 * Make technical recommendations to site leadership regarding problems, projects and releases
 * Create batch files or PowerShell scripts for asset management and incident resolution


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