> Markdown version of [/jobs/ext/2314442-head-of-technical](https://www.wearedevelopers.com/jobs/ext/2314442-head-of-technical). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Head of Technical - **Company:** The Tanning Shop - **Location:** UK - **Experience:** Expert - **Salary:** £50,000.0 - £60,000.0 - **Contract:** Permanent contract - **Skills:** Job Scheduling, Build Management - **Published:** August 3, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=2c35d0aaa267302b ## About the Role Experience & Knowledge * Proven experience leading a multi-site engineering, maintenance or facilities team, ideally within retail, leisure, hospitality, health club or wellness environments. * A strong mechanical and/or electrical engineering background, with hands-on experience of building and equipment maintenance. * Experience managing capital projects from specification through to installation and commissioning. * Experience with, or a strong willingness to quickly learn, specialist wellness and spa equipment (e.g. hyperbaric chambers, cryotherapy, red light therapy, UV tanning and spray tanning). * Track record of reducing equipment downtime and improving preventative maintenance regimes. * Experience building training, apprenticeship or development schemes within an engineering team. * Confident using data and asset management systems to inform decisions and report on performance., * Strong people leadership - able to manage and motivate a field-based team operating across multiple locations. * Excellent planning and organisational skills, balancing reactive maintenance with scheduled and preventative work. * Commercially minded, comfortable owning budgets, stock control and supplier relationships. * Full UK driving licence, with willingness to travel regularly across the store network. * Clear communicator, able to work with store teams, senior leadership and external contractors alike. * Recruitment of engineers and apprentice schemes, If you are an experienced engineering leader looking to make a genuine impact on a growing, national retail brand, we would love to hear from you., * How many years of experience do you have leading a multi-site engineering, maintenance or facilities team? * Do you have hands-on mechanical and/or electrical engineering experience, including managing equipment installations, servicing and repairs? Work authorisation: * United Kingdom (required) Willingness to travel: * 100% (required) ## Description The Head of Technical leads the engineering function for The Feel Good Group, running the engineering team and taking full responsibility for capital installation projects and day-to-day maintenance across all facilities and stores - from building fabric repairs through to the upkeep and annual servicing of specialist beauty and wellness equipment. This is a hands-on leadership role that combines people management, technical expertise, project delivery and commercial control of the engineering function, with a clear mandate to drive performance, reduce downtime and build a department fit for the future. Team Leadership * Lead, manage and develop the engineering team, comprising 4 field-based engineers covering the store network, and 1 office-based technical administrator. * Set clear standards, targets and ways of working for the team, driving increased productivity and accountability. * Design and build an apprenticeship scheme to develop future engineering talent, creating clear lines of succession through the department. * Act as the technical escalation point for the engineering team and wider business on all equipment and facilities matters. Capital Projects & Equipment Installation Own and run all capital installation projects across the group, including the specification, installation and commissioning of specialist equipment such as: * Hyperbaric oxygen chambers * Red light therapy beds * Cryotherapy units * Compression therapy equipment * Pelvic floor chairs * Altitude training equipment * UV tanning beds (both lay-down and stand-up units) * Spray Tanning machines Ensure every installation is delivered safely, on time and to specification, and that ongoing maintenance requirements are built in from day one. Facilities & Maintenance * Manage day-to-day maintenance across all facilities and stores, from building repairs through to general upkeep of the retail environment. * Own the ongoing maintenance and annual service agreements for all beds and specialist equipment across the group. * Drive down equipment and bed downtime and reduce fix/repair times through better diagnostics, planning and team capability. * Increase preventative maintenance activity, scheduling servicing outside of peak trading hours to protect revenue. * Build and manage a lamp replacement and valeting schedule that bolsters equipment performance and maximises efficiency across all geographical locations. Stock, Systems & Asset Management * Compile and manage a stock and ordering system that ensures the right parts are available at the right time, minimising machine downtime. * Design and build a fully functional asset management system, capturing accurate data on spend per bed/day and revenue impact. * Use this data to build a holistic, group-wide approach to maintenance planning and investment decisions. * Report on engineering KPIs (downtime, fix times, preventative maintenance compliance, cost per asset) to the senior leadership team. Field Team Performance & Productivity * Set and monitor targets for jobs completed per day per engineer, balancing speed with quality of work. * Track and improve first-time fix rates, ensuring engineers are equipped, trained and stocked to resolve issues on the first visit. * Minimise double visits and repeat call-outs by improving diagnostics, parts availability and job scheduling. * Review individual and team productivity data regularly, using it to coach engineers and refine journey planning and rota structure., * The opportunity to shape the engineering function of the UK's biggest beauty and wellness retail brand. * A newly-focused leadership role with real scope to build systems, processes and a team from a position of strength. * Investment in your development, alongside the chance to build and lead an apprenticeship scheme for others. * The backing of a business with over 35 years' experience and continued growth across the group.