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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Information Systems Technical Support - **Company:** Tate Europe - **Location:** Genk, Belgium - **Contract:** Permanent contract - **Skills:** Vbscript, Microsoft Windows, Active Directory, Apple IOS, Microsoft Azure, Microsoft Online Services, Business Software, Information Systems, Data Systems, Issue Tracking Systems, IT Management, Network Troubleshooting, Microsoft SQL Server, Windows Servers, Network Architecture, Citrix Systems, Windows PowerShell, Remote Desktop Services, Microsoft SharePoint, Transact-SQL, Scripting, Backend, Microsoft Onedrive, Vba Programming Language, Laptops, User Administration - **Published:** August 7, 2026 - **Apply:** https://be.indeed.com/viewjob?jk=cc42af41a99432c3 ## About the Role * Experience in an IT Support, Service Desk, Desktop Support, or Infrastructure Support role * Good understanding of Active Directory user administration * Working knowledge of Microsoft 365, including Exchange Online, SharePoint, OneDrive, and Azure * Experience supporting Windows 10 and Windows 11 environments * Experience supporting iOS, Android devices, and print services * Understanding of network troubleshooting and connectivity issues * Experience working with ITIL-based service desk or ticketing systems * Working knowledge of Windows Server environments * Strong communication, customer service, and problem-solving skills * Ability to work independently and collaboratively within a team environment Preferred * Experience with PowerShell, VBA, VBScript, or other Microsoft scripting technologies * Advanced Windows Server administration experience * Knowledge of Microsoft SQL (DBA and/or T-SQL) * Experience with Citrix or Windows Terminal Services Exposure to back-end web-based technologies ## Description We are looking for an Information Systems Technical Support professional to join our IT team in Genk. This role is responsible for delivering high-quality infrastructure and end-user support across the business, ensuring systems, networks, and devices remain secure, reliable, and fully operational. Working closely with colleagues across IT and the wider organisation, you will support day-to-day technical operations while contributing to excellent customer service and continuous improvement., * Provide technical support for desktops, laptops, mobile devices, printers, and business applications * Troubleshoot and maintain servers, network infrastructure, hardware, and software environments * Manage incidents and service requests through the IT Service Desk, ensuring service levels are achieved * Provision, deploy, and maintain IT equipment while keeping accurate asset management records * Support Microsoft 365 services, including Exchange Online, SharePoint, OneDrive, and Azure * Assist with the administration and maintenance of Windows Server environments * Monitor, update, document, and escalate technical issues where appropriate * Support office equipment relocations and technology deployments in line with business requirements * Ensure all activities comply with IT governance standards, company policies, and Health & Safety requirements Promote the effective use of IT tools and technologies across the business while delivering excellent customer service ## Related Videos - [Developing the Backend with Stefan Lingler, CTO at Shpock](https://www.wearedevelopers.com/videos/100360-developing-the-backend-with-stefan-lingler-cto-at-shpock) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Nest.js - TypeScript in the backend can also be clean](https://www.wearedevelopers.com/videos/1033-nest-js-typescript-in-the-backend-can-also-be-clean) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) ## Related Articles - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [How to Find Tech Jobs in Amsterdam](https://www.wearedevelopers.com/magazine/279-how-to-find-tech-jobs-in-amsterdam) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Software Developer Salary in The Netherlands [2023]](https://www.wearedevelopers.com/magazine/217-software-developer-salary-in-the-netherlands-2023)