> Markdown version of [/jobs/ext/231653-it-and-computer-associate](https://www.wearedevelopers.com/jobs/ext/231653-it-and-computer-associate). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT and Computer Associate - **Company:** Delta Corrugated Paper Products Corporation - **Location:** Palisades Park, NJ, United States - **Salary:** $50,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Apple Mac Systems, JIRA, Linux, Issue Tracking Systems, Networking Hardware, Virtual Private Networks (VPN), Local Area Networks, Network Troubleshooting, Microsoft Office, Network Protocols, Software Configuration Management, Software Deployment, Network Routers, Enterprise Software Applications, Software Troubleshooting, Peripherals, Information Technology, Hardware Infrastructure, Firewall Services Module, Network Server, Servicenow - **Published:** May 25, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=c0bbb21008ac99ae ## About the Role Do you have experience in macOS administration?, * Proven experience in providing IT support or help desk services with a focus on desktop support and technical troubleshooting. * Strong knowledge of computer management practices including hardware installation, software configuration, and operating system maintenance. * Familiarity with Microsoft Office Suite, macOS, Linux operating systems, and common networking protocols such as LAN. * Experience with VPN setup, firewall configuration, and basic network troubleshooting techniques. * Ability to handle multiple priorities efficiently while communicating clearly with users at all levels. * Knowledge of IT support tools like Jira, ServiceNow, BMC Remedy is preferred but not mandatory. * Excellent communication skills with a customer-focused approach to problem-solving. * Basic understanding of IT infrastructure components including servers, switches, routers, and security appliances is a plus. Join us as an IT and Computer Associate to be at the forefront of technological excellence! Your technical expertise will empower our organization's digital backbone while offering you invaluable experience in a vibrant work environment dedicated to innovation and growth. ## Description We are seeking a proactive and detail-oriented IT and Computer Associate to join our dynamic team. In this role, you will be the backbone of our technology operations, providing essential support to ensure seamless computer and network functionality across the organization. Your expertise will help maintain robust IT infrastructure, troubleshoot technical issues promptly, and deliver exceptional customer service to internal users. This paid position offers a fantastic opportunity to develop your skills in a fast-paced environment while supporting vital technological processes that keep our operations running smoothly., * Provide technical support for hardware, software, and network issues across various operating systems including Windows, macOS, and Linux. * Manage computer systems, peripherals, and hardware components to ensure optimal performance and security. * Assist users with desktop support tasks such as installing software, configuring devices, and troubleshooting operating system problems. * Maintain and monitor IT infrastructure components such as LAN (Local Area Network), VPN (Virtual Private Network), firewalls, and other security measures. * Support the administration of IT service management tools like BMC Remedy, ServiceNow, and Jira for incident tracking and resolution. * Troubleshoot software issues related to Microsoft Office applications, operating systems, and specialized enterprise applications. * Collaborate with team members to resolve help desk tickets efficiently while maintaining excellent customer service standards. * Assist in configuring and maintaining network devices including routers, switches, and firewalls to ensure secure connectivity. ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [My journey into DevOps world - How it all started!](https://www.wearedevelopers.com/videos/545-my-journey-into-devops-world-how-it-all-started) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)