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# Senior Data Analyst - Mortgages

- **Company:** ING
- **Location:** Brussel, Belgium
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Customer Data Management, IBM Cognos Business Intelligence, Power BI
- **Published:** August 4, 2026
- **Apply:** https://be.indeed.com/viewjob?jk=844d3856e59f84d3

## About the Role

* Holds a Master's degree or has equivalent relevant professional experience.
 * Has hands-on experience with data visualization and reporting tools such as Power BI or Cognos.
 * Has experience monitoring and analyzing (digital) sales KPIs, business performance metrics, and customer funnel analytics.
 * Demonstrates expertise in customer segmentation, targeting, and personalization strategies.
 * Possesses strong business acumen and can translate data-driven insights into commercial opportunities, product improvements, and enhanced customer value.
 * Is proactive in identifying opportunities, challenging assumptions, and independently driving recommendations that improve business performance.
 * Has a genuine interest in following developments and trends within the Belgian and broader European lending markets.
 * Has experience working in Agile product teams and collaborating in cross-functional environments.
 * Is currently residing in Belgium and holds an EU passport or a valid work permit (where applicable) and is fluent in English. Knowledge of Dutch and/or French is considered a strong asset.

## Description

As data analyst mortgages, you are part of the Strategy, Value proposition and Sales Performance team within the Tribe.

This team is responsible for

 * market insights and the commercial strategy for mortgages, balancing volumes, margins and RoE
 * monitoring the product mix and portfolio, as well as steering the conversion in the customer journey
 * monitoring and steering the conversion in the customer journey.
 * designing and steering the sales orchestration
 * challenging the pricing grid to maximize conversation and profitability.
 * defining and prioritizing the value proposition roadmap

Your Scope & key responsibilities

You will:

 * Support market insights as well as production and portfolio monitoring to monitor the success of the commercial strategy
 * Design build and maintain, sales dashboarding and reporting covering the scope of Record Credits and ING Mortgages
 * Apply advanced analytical skills, capabilities, and techniques to execute in-depth analysis on our customer data
 * Communicate insight and recommendations to your stakeholders: apply visualization techniques, adapt storyline and message to the needs
 * Execute campaign targeting and design to achieve commercial objectives, analyse campaign performance with recommendation for optimizing

How to succeed

We are looking for a mature analyst who combines strong analytical skills with commercial acumen, helping the tribe optimise digital customer journeys, improve conversion, monitor sales performance and drive data-informed product decisions.


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