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# IT Support Technician

- **Company:** Spektrum
- **Location:** Brussel, Belgium
- **Experience:** Experienced
- **Contract:** Contract
- **Skills:** Microsoft Windows, Configuration Management, Databases, Microsoft Office, Windows Desktop, Computer Network Technologies, Office365, Hardware Testing, Computer Equipment, Adobe
- **Published:** August 20, 2026
- **Apply:** https://www.adzuna.be/details/5851117851

## About the Role

* Have a good knowledge of IT administration tools used in ICT Service Management (e.g. Microsoft Configuration Manager);
 * Be knowledgeable in recent and current Windows operating systems and common Windows desktop applications, such as MS 365, MS Office and Adobe;
 * Have a good working knowledge of IT hardware and auxiliary computer equipment;
 * Have a broad knowledge of computer network technology in a Microsoft Windows environment.

Desirable Skills, Experience and Certifications

 * Microsoft Certified Desktop Support Technician (MCDST) Certification;
 * ITIL certified in Service Operations;
 * Prior experience of working in an international environment comprising both military and civilian elements., * Higher vocational training in a relevant discipline with 2 years post-related experience, or a secondary educational qualification with 4 years post-related experience, * Valid National or NATO Secret personal security clearance

## Description

* Provide first and second level support of end-user ICT assets, including MS365 devices;
 * Conducts equipment testing to and from the supply line, documents serviceability status;
 * Perform staging of all end user devices using the Microsoft Configuration Manager system (MCM) and relevant toolsets;
 * Updating inventory databases;
 * Perform the enrolment or handout of all staged devices to the end user;
 * Investigates and resolves technical issues in a systematic approach;
 * Maintains sound knowledge on implemented technologies;
 * Assist his/her superiors and recommend solutions;
 * Perform other duties as may be required.


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