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# (Senior) Manager Operations Strategy & Industry Solutions | BO&S

- **Company:** Deloitte Holding B.V.
- **Location:** Amsterdam, Netherlands (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Data Analytics
- **Published:** August 11, 2026
- **Apply:** https://nl.indeed.com/viewjob?jk=fabc62d5cc9ec000

## About the Role

You are naturally solution-oriented, proactive and able to communicate problem-solving ideas effectively. More importantly, you bring your own strengths, perspective and personality. As a (Senior) Manager you will also have:

 * A completed university degree in a relevant field, with strong academic results
 * Proven experience in consultancy and/or the banking sector, with a track record of leading large-scale transformation programmes or complex operational initiatives
 * Deep expertise in banking operations domains, particularly modernisation of core banking systems, including understanding of product propositions, operating models and process architecture
 * Strong leadership and coaching capabilities, with experience in developing and growing consulting teams
 * Excellent stakeholder management and influencing skills, able to align with senior leadership and operate effectively across functions
 * Fluent Dutch and English, with excellent written and verbal communication skills; knowledge of a third language and international experience is a plus
 * A strong interest in digital transformations within the banking sector, with affinity for process optimisation, operational excellence and innovative technologies such as AI and automation
 * Experience integrating strategic thinking into operational design and demonstrating thought leadership in your domain

## Description

* Lead large-scale transformations in the operations domain, from strategy definition and operating model redesign to implementation
 * Manage a programme or multiple projects and coordinate delivery to ensure successful execution, with focus on quality, planning and stakeholder alignment
 * Develop and communicate operational strategies and roadmaps that translate objectives into concrete process improvements and technology-driven solutions
 * Design and implement smart, data-driven and technology-driven solutions - such as automation and AI
 * Coach and develop consultants, fostering a culture of continuous learning, excellence and innovation within the team
 * Facilitate stakeholder engagement, governance and cross-functional collaboration to ensure alignment, manage dependencies and achieve targeted outcomes in complex transformation initiatives
 * Translate emerging trends, regulatory developments and innovative technologies in banking operations into viable transformation propositions
 * Contribute to thought leadership in banking operations and transformation, sharing expertise and best practices to strengthen the team's knowledge and market position


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