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# Help Desk Specialist

- **Company:** Y-Tech, LLC
- **Location:** Fayetteville, NC, United States (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Computer Networks, Software Systems, Computer Equipment, 3-tier Architectures
- **Published:** May 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=2e18485871416b0a

## About the Role

Do you have experience in Computer hardware?, Do you have a Bachelor's degree?, * Experienced in computer hardware and software systems.

 * Minimum (2) years of experience
 * Understands how programs use computer hardware.
 * Shift supervisor or lead diagnostician experience
 * Relevant certification from a nationally recognized technical authority.
 * Bachelor's Degree
 * Must possess IT-II Non-Critical Sensitive security clearance or Tier 3 (T3) at time of proposal submission.

## Description

Provides trouble shooting support to a user community employing computer systems and networks. Diagnoses problems and provides applicable remedies. May serve as a team leader in operations.


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