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# IT Manager

- **Company:** Tungsten West
- **Location:** Plymouth, UK
- **Experience:** Experienced
- **Salary:** £60,000.0 - £80,000.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Backup Devices, Business Software, Business Systems, Disaster Recovery, IT Management, Virtual Private Networks (VPN), Microsoft Office, Routing, Virtual Local Area Networks, Wide Area Networks, Wi-Fi Technology, Computer Network Technologies, Firewalls (Computer Science), Microsoft InTune, Information Technology
- **Published:** August 5, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5830332674

## About the Role

* We require 8+ years of overall IT experience, including at least 3-5 years in an IT management or senior technical leadership role; experience in industrial, mining or heavy manufacturing environments is preferred.
 * We are looking for someone with a proven track record of managing people, budgets and vendor costs, not just technology.
 * We need strong communication skills.
 * We require experience directing an outsourced MSP relationship.
 * We need networking knowledge across LAN, WAN, VPN, VLAN, firewalls, Wi-Fi, switching, routing, DNS and DHCP.
 * We require experience with Intune Device Management, Microsoft Office 365, Active Directory and Prox Mox.
 * We value experience with Cyber Essentials and broader security best practice.
 * We require working knowledge of backup and disaster recovery design and testing.
 * We require genuine project delivery experience.

## Description

* We will ask you to develop and deliver our IT strategy and roadmap, ensuring systems, infrastructure and technology investments support current operations, future growth and site expansion.
 * We will expect you to oversee the performance, reliability and security of our IT infrastructure, including servers, storage, networks, backup, disaster recovery and business continuity arrangements.
 * You will lead our cybersecurity programme, ensuring appropriate controls, policies, procedures and regulatory compliance are maintained.
 * You will manage our relationship with the Managed Service Provider, holding them accountable for service delivery, security performance and value for money.
 * You will own the delivery of IT projects and system improvements, including infrastructure upgrades, platform migrations, business applications and new technology implementations.
 * You will ensure the effective operation, support and ongoing development of core business systems, including ERP and specialist operational applications.
 * You will provide leadership for IT support services, ensuring end users have reliable technology, appropriate training and a strong awareness of security best practices.
 * You will build, lead and develop our internal IT function, managing resources, budgets and stakeholder relationships to meet business objectives.

Technologies:

 * Active Directory
 * ERP
 * Support
 * LAN
 * Office 365
 * PLC
 * Security
 * VPN


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