> Markdown version of [/jobs/ext/2324576-it-engineer](https://www.wearedevelopers.com/jobs/ext/2324576-it-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Engineer - **Company:** Highland IT Ltd. - **Location:** Inverness, UK - **Experience:** Experienced - **Salary:** £30,000.0 - £35,000.0 - **Contract:** Permanent contract - **Skills:** Active Directory, Software System Penetration Testing, Microsoft Exchange Server, Networking Hardware, Internet Services, Internetworking, Microsoft Servers, Network Planning and Design, Web Hosting Services, Information Technology, Laptops - **Published:** August 12, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=132010b58ac33f3a ## About the Role Detailed knowledge of Microsoft Server Operating Systems Good working knowledge of Active Directory Good working knowledge of Microsoft Exchange Server/365 Excellent communication and reporting skills Flexible approach to work and able to work under pressure. Experience Required Educated to HND/Degree level 3+ years in a technical support or field engineer role within a Managed Service Provider or IT Support environment preferred Hands-on experience of network design, implementation and troubleshooting including cabling installation Some ISP experience with services such as Broadband, web hosting, email hosting is desirable but is not essential Full UK Driving License ## Description Providing customer support via our Support Portal system to maintain our and our clients' coverage of IT systems. This can but is not limited to servers, client PC's/Laptops, printers and networks. Performing on-site and remote installation and servicing of products including and not limited to servers, PC's, printers and networking devices. Contributing to the installation and support of new IT products and services. Assisting, when required with the administration and maintenance of Internet Services including domain registrations, customer web hosting and internet connectivity together with ensuring integrity of these systems. Maintaining extensive customer details within our Support Portal and making sure that these are kept up to date at all times. General administration of our Support Portal system. Installation and maintenance of Cat5/Cat6 cabling Security Testing, Penetration Testing and Reporting Liaising with clients about their systems and offering ideas and proposals of ways to improve client systems and networks to both the client and the managing director Quoting ideas and opportunities and presenting them in a clear and precise manner to the managing director and to clients. Be willing to undertake training on bespoke software and hardware partnerships that the company have. Contributing to company marketing campaigns. ## Related Videos - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [Fullstack Developer Salary UK](https://www.wearedevelopers.com/magazine/251-fullstack-developer-salary-uk)