> Markdown version of [/jobs/ext/2326245-test-role](https://www.wearedevelopers.com/jobs/ext/2326245-test-role). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Test Role - **Company:** Serco - **Location:** Belgium - **Contract:** Internship / Graduate position - **Skills:** Artificial Intelligence, Information Systems, Automation of Marketing, Microsoft Power Automate, Information Technology, GPT - **Published:** August 29, 2026 - **Apply:** https://be.indeed.com/viewjob?jk=c40826c8307a8c70 ## About the Role * Currently enrolled in a Bachelor's or Master's programme in Human Resources, Business, Psychology, AI, Computer Science, Data Science, ICT Management, Information Systems, or a related field. * Strong interest in the practical application of Artificial Intelligence within business functions, particularly HR, Recruitment, and People Operations. * Good understanding of current AI technologies, including generative AI, automation, workflow optimisation, or intelligent process improvement. * Analytical mindset with the ability to map business processes and identify opportunities for increased efficiency. * Excellent research and problem-solving skills, with the ability to translate findings into practical recommendations. * Strong written and verbal communication skills in English. * Knowledge of German, French and/or Dutch is considered a strong advantage. * Previous exposure to AI tools (e.g. Claude, Microsoft Copilot, ChatGPT, Microsoft Power Platform, automation platforms, or similar technologies) is an asset. * Candidates with a combination of HR knowledge and AI/technology expertise are particularly encouraged to apply. ## Description Serco is a partner of choice to the European Institutions and other International Organisations. We work closely with our customers to deliver custom-made and specialized services across International Organizations, Space, Immigration, and Defence. For the past 30 years, we provide tailored services for various public sector bodies including European Institutions, the Belgian Defence, the European Space Agency, and the European Organization for Nuclear Research (CERN). Our expertise spans IT services, Facility Management, Space Research, and Operations. We invite applications from suitably motivated candidates for an AI Implementation Internship with a focus on Human Resources, supporting the development of recommendations to shape Serco's future AI adoption strategy. Main Responsibilities This internship offers a unique opportunity to explore how Artificial Intelligence can enhance HR, Recruitment, Learning & Development, and other people-related functions by identifying opportunities for process optimisation, automation, and improved employee experience. * Analyse business processes across People & Culture, Human Resources, Talent Acquisition, Learning & Development, and related people functions to identify opportunities for AI adoption and process optimisation. * Research AI tools, technologies and emerging solutions applicable to people-related business processes. * Evaluate existing workflows and identify opportunities for automation, improved efficiency and enhanced employee experience. * Benchmark industry best practices and AI use cases across HR and People functions. * Develop recommendations for AI implementation, including suitable technologies, expected business impact and implementation considerations. * Assess organisational readiness, transformation anticipated risks, required capabilities and change management considerations for AI adoption. * Collaborate with HR, People and Culture Director and business stakeholders to validate opportunities and prioritise initiatives. * Present findings, business cases and implementation roadmaps to project stakeholders. ## Related Videos - [ Evaluating AI models for code comprehension](https://www.wearedevelopers.com/videos/1462-evaluating-ai-models-for-code-comprehension) - [Microservices? Monoliths? An Annoying Discussion!](https://www.wearedevelopers.com/videos/970-microservices-monoliths-an-annoying-discussion) - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [Recruiting in 2025: Will AI Help or Take Over?](https://www.wearedevelopers.com/videos/1301-recruiting-in-2025-will-ai-help-or-take-over) - [Demystifying Crypto & Web3: A Technical Journey Through 15 Years of Innovation](https://www.wearedevelopers.com/videos/1516-demystifying-crypto-web3-a-technical-journey-through-15-years-of-innovation) - [HR Tech: An Essential Ingredient for Tech-Driven Business Transformation](https://www.wearedevelopers.com/videos/1482-hr-tech-an-essential-ingredient-for-tech-driven-business-transformation) ## Related Articles - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)