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# Test Center Administrator (Norwich)

- **Company:** Pearson Whiffin Recruitment Ltd
- **Location:** Norwich, UK
- **Salary:** £28,288.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office
- **Published:** August 5, 2026
- **Apply:** https://dejobs.org/x/x/5CA46CAF0B6B4061B7A770E91A81DF1D/job/

## About the Role

This is a fantastic opportunity for you to gain experience working with our diverse professional teams ensuring the candidate experience is a positive one. Our ideal applicant will be a true team-player with the availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night and weekends, therefore we require a colleague who is flexible.

Our Successful Applicant

The successful applicant must be competent with their English and basic Maths and must be IT literate with a good understanding of working with Microsoft Office (Word, Excel and Outlook).

You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and notice details from a distance. You should be able to sit for long periods of time and escort candidates to and from exam/testing room.

## Description

This is a truly exciting opportunity as you'll be responsible for supporting many different types of interesting and unique test-taking candidates visiting our Pearson Test Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering a professional customer service in a comfortable, friendly environment., In this important position, you will be required to:

 * Welcome, greet and check-in customers/test-taking candidates.
 * Comply with all exams testing security and procedures and follow company policies using careful judgment.
 * Verify customer/candidate personal identification documents and explain the exam testing process/rules.
 * Proctor / invigilate candidates while they are completing their exam/test.
 * Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
 * Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.


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