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# Head of Business Performance & Insights - NatWest Group

- **Company:** NatWest Group
- **Location:** London, UK
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Business Analytics Applications, Data Analysis, Cloud Computing, Cloud Database, Cloud Engineering, Data Visualization, Power BI, Data Driven Tests, Data Analytics, Tools for Reporting, Powerapps
- **Published:** August 19, 2026
- **Apply:** https://www.reed.co.uk/jobs/head-of-business-performance-insights-natwest-group/57251312

## About the Role

We're looking for someone with experience driving performance within a commercial environment, alongside a proven ability to use cloud-based and emerging technologies to automate, enhance, and streamline data and insight delivery. You'll bring strong stakeholder management skills, with the ability to influence and engage senior and executive audiences., * Strong knowledge of C&I performance and the drivers of positive customer outcomes across Franchise teams

 * Significant experience in commercial performance management, business analytics or financial insight
 * Advanced experience automating MI and data visualisation using modern analytics tools such as Power BI and Power Apps
 * Knowledge of cloud-based data and analytics environments, ideally AWS
 * Proven leadership experience developing high-performing analytical teams

## Description

* Lead the Commercial & Institutional Banking (C&I) performance and insight capability, delivering data-driven analysis, automation and strategic challenge that supports sustainable growth, improved productivity, and better customer outcomes
 * You'll own the end-to-end performance and insight ecosystem, from source data and cloud architecture through to executive-level reporting and decision-making
 * You'll enjoy significant exposure to senior stakeholders, providing timely, trusted and actionable insight across key commercial, customer and productivity measures
 * You'll be required to work from the office at least two days each week

What you'll do

As Head of Business Performance & Insights, you'll define and deliver a strategy that brings together operational and financial data to improve transparency, performance and efficiency across C&I. Working closely with Franchise teams and Data & Analytics colleagues, you'll provide the insight needed to monitor business performance, track strategic delivery, and support informed decision-making.

This is a highly influential role where you'll shape the success of the C&I business by modernising and automating performance management information (MI). You'll use technologies such as Power BI, Power Apps, and AWS-enabled analytics to drive continuous improvement across the organisation.

You'll be:

 * Driving automation and simplification across MI reporting, dashboards, and analytics solutions, improving self-serve capability and reducing manual effort
 * Owning the performance analytics roadmap, ensuring consistent definitions, governance, and reporting standards across the business
 * Supporting the migration and adoption of AWS-based data and analytics capabilities
 * Leading, coaching, and develop a high-performing team of analysts and performance specialists


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