> Markdown version of [/jobs/ext/2337142-it-support-technician-m-f](https://www.wearedevelopers.com/jobs/ext/2337142-it-support-technician-m-f). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Technician (M/F) - **Company:** MANAJOB - **Location:** Lyon, France - **Experience:** Experienced - **Salary:** €30,000.0 - €40,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Dynamic Host Configuration Protocol, Domain Name System (DNS), Desktop Environments, Virtual Private Networks (VPN), Microsoft SharePoint, Wi-Fi Technology, Peripherals, Microsoft InTune, Information Technology - **Published:** August 26, 2026 - **Apply:** https://fr.indeed.com/viewjob?jk=cb201be1db7c6c9a ## About the Role At least 3 years of experience in IT support, help desk, or desktop support At least two years of post-high-school education in computer science or equivalent experience Proficiency with Microsoft 365 and a strong familiarity with desktop environments, hardware, and peripherals a solid foundation in networking, including knowledge of DNS, DHCP, VPN, and Wi-Fi Knowledge of an ITSM tool and ITIL principles is a plus agility, responsiveness, organization, independence, and a solutions-oriented approach a genuine commitment to customer service and the ability to explain a technical problem in simple terms to users who may not be computer experts and above all Fluency in French is essential Professional English is essential, both written and spoken the ability to communicate comfortably with international counterparts on a daily basis and to work in English without it being a hindrance If the idea of working in English every day in a challenging international environment appeals to you, this position should be of interest to you!! ## Description As a trusted point of contact for employees when an IT issue disrupts their day, your mission will be to: resolve issues, provide support, anticipate problems, and-above all-enable everyone to work under the best possible conditions! Your playground: maintenance of workstations, peripherals, telephones, and videoconferencing equipment Hardware installation and configuration when employees arrive and leave Day-to-day Microsoft 365 environment, including Exchange Online, Teams, SharePoint, OneDrive, Entra ID, and Intune Participation in the company's various IT projects: deployments, migrations, tool upgrades, and continuous improvement of the work environment contribute to the organization of documentation and procedures to make support increasingly effective (The position is based in Lyon and requires working in the office Monday through Friday.) ## Related Videos - [Smart, Connected, Unexpected: The Wild Side of IoT and AI](https://www.wearedevelopers.com/videos/1113-smart-connected-unexpected-the-wild-side-of-iot-and-ai) - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [Local Candidates vs International Talent - Building the Very Best Dev Team](https://www.wearedevelopers.com/videos/1067-local-candidates-vs-international-talent-building-the-very-best-dev-team) - [Prototyping with Hardware and the Web](https://www.wearedevelopers.com/videos/651-prototyping-with-hardware-and-the-web) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) ## Related Articles - [Best Companies to Work For in France: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/189-best-companies-to-work-for-in-france-top-25-companies-in-2023) - [Best Companies to Work For in Paris: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/190-best-companies-to-work-for-in-paris-top-25-companies-in-2023) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Guide for Expats Living in France](https://www.wearedevelopers.com/magazine/305-guide-for-expats-living-in-france) - [Average Salary in France](https://www.wearedevelopers.com/magazine/269-average-salary-in-france) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)