> Markdown version of [/jobs/ext/233907-help-desk-technology-technician](https://www.wearedevelopers.com/jobs/ext/233907-help-desk-technology-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # HELP DESK - TECHNOLOGY TECHNICIAN - **Company:** Kitsap County - **Location:** Port Orchard, WA, United States - **Salary:** $66,019.0 - $84,469.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Bioinformatics, VoIP, Microsoft Outlook, Desktop Computing, Microsoft Office, Microsoft Operating Systems, Microsoft SharePoint, CompTIA Strata - PC Hardware Technology Engineer, Tablet Computers, Information Technology, Laptops, User Accounts - **Published:** May 16, 2026 - **Apply:** https://careersingovernment.com/job/1199163/help-desk-technology-technician/ ## About the Role + Associate's Degree in computer science or closely related field and at least one year of troublehooting experience working with: Microsoft Office Suite, Microsoft Operating Systems, Outlook, SharePoint, OR + Three years of troubleshooting experience working with: Microsoft Office Suite, Microsoft Operating Systems, Outlook, SharePoint Please note: Relevant work experience demonstrating required knowledge, skills, and abilities may substitute for educational requirements. Work experience is essential and cannot be replaced by additional education. Other preferred experience: + A+ Certification, + Be fully completed, including all supplemental questions. Provide specific and detailed information showing that you have performed the duties and gained the experience required for the role. Include the total years of relevant experience, quantified based on full-time equivalency. Applications that are incomplete, lack sufficient detail, or do not clearly demonstrate that the applicant meets all minimum qualifications will be screened out and will not move forward in the hiring process. Meeting the minimum qualifications is required. ## Description This is an excellent opportunity for someone looking to get their foot in the door and grow within Information Services. The Help Desk Technology Technician provides professional and technical expertise in the area of desktop computer support for county staff. What You'll Do + Receive and process customer service requests + Perform system and network password administration + Manage Microsoft Active Directory user accounts + Troubleshoot and resolve issues related to: - Microsoft Office Suite - Microsoft Operating Systems - Outlook - VoIP phones - County-owned printers - PC hardware and software + Support software needs, including device builds using Windows deployment technologies + Diagnose and resolve hardware issues for PCs, printers/scanners, signature pads, laptops, televisions, smartboards, tablets, and other peripherals + Maintain PC inventory and assist with county PC fleet management What You'll Bring, + Submit official transcripts from an accredited college or university or business school, if education is being used to meet the minimum qualifications. + Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, as determined by the hiring authority at time of job posting. + Authorize and complete a criminal background check. Information received is reviewed on a case-by-case basis and will not necessarily remove a candidate from consideration. + Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office., If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status. Union Membership This position is covered under AFSCME Local 1308 Courthouse Employees collective bargaining agreement. To view the bargaining agreement please visit our website: https://www.kitsapgov.com/hr/Pages/Collective-Bargaining-Agreements.aspx NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsap.gov/hr/Documents/Personnel%20Manual%202026/Personnel%20Manual%20-%202026.pdf Closing Date/Time: 5/25/2026 11:59 PM Pacific * ## Related Videos - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [Don’t shoot yourself in the foot.](https://www.wearedevelopers.com/videos/580-don-t-shoot-yourself-in-the-foot) - [Swapping Low Latency Data Storage Under High Load](https://www.wearedevelopers.com/videos/746-swapping-low-latency-data-storage-under-high-load) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) ## Related Articles - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)