> Markdown version of [/jobs/ext/2339261-technical-support-engineer-iot-and-fleet-technology](https://www.wearedevelopers.com/jobs/ext/2339261-technical-support-engineer-iot-and-fleet-technology). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Support Engineer - IoT and Fleet Technology - **Company:** Martin Veasey Talent Solutions - **Location:** Lemele, Netherlands - **Experience:** Starter - **Salary:** €3,500.0 - **Contract:** Permanent contract - **Skills:** Software as a Service, Issue Tracking Systems, Information Technology - **Published:** August 26, 2026 - **Apply:** https://nl.indeed.com/viewjob?jk=7daee911ed6793a7 ## About the Role * A degree or equivalent higher education qualification in computer science, information technology or a closely related subject. This is essential. * One to three years of work experience in a technical role. Technical support, service desk, applications support, systems administration, implementation, or a technical customer service position all count. * Genuine IT literacy and the ability to work out an unfamiliar problem without a script to follow. There is no call centre workflow here. * Care and accuracy with records and paperwork. Half of this role is administration, and mistakes here cause faults later. * The confidence to speak to customers directly and to approach colleagues in other countries when you need something. * The ability to organise your own work. Your manager is based in the United Kingdom and you will be the only person doing this job in your country. * Fluent English. This is the working language of the group. * You must already live in the Netherlands and already hold the right to work here. Sponsorship is not available for this position. Useful, but not essential * Dutch language capability. * A second European language, particularly Polish or Italian. The business expands into those markets next, and this matters more than you might expect. * Any exposure to telematics, IoT, connected devices, SaaS platforms or fleet technology. * Familiarity with ticketing systems or a CRM. ## Description Roughly half of the role is making sure the systems and the data are right. Getting vehicles and customers set up correctly on the platform, checking activation and installation paperwork, keeping subscription and device records accurate, and working in the device and SIM management portals. A good part of the rest is project work. When the sales team wins a fleet of two thousand vehicles, somebody has to make sure the rollout actually happens: that the installation engineers have the right information, that the customer is onboarded properly, and that problems get flagged before they become delays. That is you. The remainder is first line support. A customer calls because a vehicle is not connecting. You check whether the SIM is activated, whether the device is on the platform correctly, whether the paperwork is right, and whether it has ever connected at all. Most cases resolve there. Anything genuinely deep goes to the specialist team in the United Kingdom, so you are never left holding a problem beyond your level. You will also help test new features before customers see them, and you will be part of a daily fifteen minute team call with colleagues across the group. ## Related Videos - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [Beyond the Hype: Building Trustworthy and Reliable LLM Applications with Guardrails](https://www.wearedevelopers.com/videos/1594-beyond-the-hype-building-trustworthy-and-reliable-llm-applications-with-guardrails) - [Recruiting in 2025: Will AI Help or Take Over?](https://www.wearedevelopers.com/videos/1301-recruiting-in-2025-will-ai-help-or-take-over) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Fleet Management - Reinvented](https://www.wearedevelopers.com/videos/473-fleet-management-reinvented) - [7 tips for releasing on a Friday afternoon: YouTrack to the rescue](https://www.wearedevelopers.com/videos/204-7-tips-for-releasing-on-a-friday-afternoon-youtrack-to-the-rescue) ## Related Articles - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [How to Find Tech Jobs in Amsterdam](https://www.wearedevelopers.com/magazine/279-how-to-find-tech-jobs-in-amsterdam) - [The Netherlands – Europe’s powerhouse for software development?](https://www.wearedevelopers.com/magazine/31-the-netherlands-europe-s-powerhouse-for-software-development) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)