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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Solutions Engineer - **Company:** FrontApp, Inc. - **Location:** San Francisco, CA, United States (Remote available) - **Experience:** Expert - **Salary:** $200,000.0 - $225,000.0 - **Contract:** Permanent contract - **Skills:** JavaScript (Programming Language), Application Programming Interfaces (APIs), Artificial Intelligence, User Authentication, Software as a Service, Python (Programming Language), Software Engineering, Data Streaming, Systems Integration, Restful APIs, Webhooks - **Published:** August 6, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=9949bc55867fb015 ## About the Role * 7+ years of experience in Solutions Engineering, Sales Engineering, Solutions Architecture, or a similar customer-facing technical role, ideally within enterprise SaaS. * Proven success partnering with sales teams to navigate and win complex enterprise opportunities. * Strong experience designing and demonstrating solutions involving AI, automation, and complex business workflows, translating technology into clear customer and business value. * Hands-on experience implementing or integrating AI-powered products, including leading customer proofs of concept and evaluating AI quality, performance, and impact. * Strong understanding of modern AI concepts and the ability to clearly explain their capabilities, tradeoffs, and limitations to technical and non-technical audiences. * Strong technical foundation in APIs, webhooks, authentication, data flows, integrations, and modern SaaS architectures. * Experience working with REST APIs and independently prototyping or troubleshooting integrations. Familiarity with JavaScript, Python, or similar languages is a strong plus. * Strong software design and problem-solving skills, with the ability to turn ambiguous customer requirements into scalable technical solutions. * Excellent communication and presentation skills, including experience engaging senior technical stakeholders and C-level executives. * Strong business acumen and the ability to connect technical capabilities to outcomes such as customer experience, operational efficiency, productivity, and ROI. * Experience with customer service, support, contact center, CRM, communications, or workflow automation platforms is highly preferred. * A curious, hands-on mindset and enthusiasm for experimenting with AI and solving challenging customer problems. ## Description * Partner with Account Executives on strategic opportunities, owning the technical strategy required to navigate and close complex enterprise deals. * Lead technical discovery to understand customer objectives, architecture, workflows, integrations, security requirements, and technical constraints. * Translate complex requirements into thoughtful solutions using Front's AI capabilities, APIs, integrations, automation, and broader platform. * Design and deliver tailored product demonstrations that connect Front's capabilities to customer use cases and measurable business outcomes. * Position Front's AI-powered customer service capabilities with technical and executive audiences, clearly communicating value, considerations, and limitations. * Architect and lead hands-on AI proofs of concept and technical evaluations, defining success criteria and validating performance, feasibility, and business impact. * Serve as the technical lead for pilots and evaluations, managing technical dependencies, troubleshooting challenges, and ensuring successful outcomes. * Develop deep expertise in Front's APIs and extensibility platform to design creative integrations with customers' existing systems and s. * Build credibility with Engineering, IT, Security, Operations, and Architecture teams while effectively communicating technical concepts and business value to C-level executives. * Partner with Product and Engineering to bring customer insights into product discussions and influence Front's roadmap. * Identify reusable technical patterns, demonstrations, and best practices that improve the effectiveness of the broader Solutions and Sales organizations. * Act as a senior technical voice in the field, raising the technical bar and mentoring other team members when appropriate. ## Related Videos - [Python-Based Data Streaming Pipelines Within Minutes](https://www.wearedevelopers.com/videos/1233-python-based-data-streaming-pipelines-within-minutes) - [Beyond Webhooks: The Future of Scalable API Event Delivery](https://www.wearedevelopers.com/videos/100312-beyond-webhooks-the-future-of-scalable-api-event-delivery) - [Rest API Antipatterns](https://www.wearedevelopers.com/videos/100208-rest-api-antipatterns) - [Building the Next Generation of Software](https://www.wearedevelopers.com/videos/100186-building-the-next-generation-of-software) - [40 Minutes to Build a Serverless COVID-19 REST and GraphQL APIs](https://www.wearedevelopers.com/videos/208-40-minutes-to-build-a-serverless-covid-19-rest-and-graphql-apis) - [The Vonage Trivia Voyage: Quiz Your Way to the Top!](https://www.wearedevelopers.com/videos/761-the-vonage-trivia-voyage-quiz-your-way-to-the-top) ## Related Articles - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers)