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# IT Software Development and Customer Support Engineer

- **Company:** Globalwafers America, LLC
- **Location:** Sherman, TX, United States
- **Salary:** $1,000.0
- **Contract:** Temporary contract
- **Skills:** Java (Programming Language), Software Applications, Computing Platforms, C Sharp (Programming Language), Issue Tracking Systems, Python (Programming Language), PostgreSQL, Oracle (Applications), Performance Tuning, Software Engineering
- **Published:** August 6, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=631cd177b1db3418

## About the Role

GlobalWafers is seeking a highly motivated Software Engineer to join our team full-time, physically located at the GlobalWafers America facility in Sherman, TX. In this hands-on role, you will focus on software development using C#, Java, and Python, while also delivering training and end-to-end solution implementation across multiple software platforms. The ideal candidate is a technically proficient developer with strong problem-solving skills, an excellent communicator, and the confidence to interact directly with customers and stakeholders., * 1 to 5 years of professional experience in C# development. Java and Python hand-on experience is plus.

 * Experience with AI coding tools like Cursor, Antigravity, and Claude Code.
 * Solid understanding of software development principles.
 * Excellent verbal and written communication skills.
 * Strong presentation abilities and user training experience.
 * Ability to manage multiple tasks in a fast-paced environment.
 * Must be willing to relocate locally for onsite work.
 * Willing to travel as business requires.Preferred Qualifications
 * Oracle Certified Professional (OCP) certification.
 * Knowledge of performance tuning tools and methodologies.
 * PostgreSQL administration skills a plus.

Work Authorization - GlobalWafers America will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B , J, or TN or who need sponsorship for work now or in the future, are not eligible for hire.

## Description

* Develop, maintain, and enhance software applications using C#, Java and Python.
 * Diagnose, troubleshoot, and resolve software issues reported by users.
 * Provide customer support through help-desk channels (email, phone, ticketing system).
 * Conduct user training, product demonstrations, and presentations.
 * Collaborate with cross-functional teams to gather requirements and deliver solutions.
 * Document issues, resolutions, and processes clearly.
 * Participate in product improvement discussions based on feedback.


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