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# Support Desk Specialist

- **Company:** The Hospital
- **Location:** Springfield, IL, United States (Remote available)
- **Salary:** $43,680.0 - $65,520.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Information Technology, Servicenow, Vmware
- **Published:** August 9, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7fb4afd487b1bcef

## About the Role

* High School Diploma or equivalent is required.
 * Associates degree in Computer Science or related field is preferred.

Experience Qualifications

 * 1 year of customer service, healthcare or information technology is preferred.
 * 1 year of experience with Active Directory, VMWare, Epic and/or ServiceNow is preferred.

## Description

Hospital Sisters Health System (HSHS) is seeking a Support Desk Specialist to join our team. The Support Desk Specialist provides first tier support for colleagues and patients for all IT related items via multiple channels for break/fix issues, inquiries, or requests. Provides IT system optimization, documentation and communication with colleagues and patients to resolve basic technical support issues.


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